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4,260 Reviews of Jim Butler Chevrolet - Service Center
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December 14, 2018
Disappointed I made an appointment to have a oil change and tire rotation- asked to check my battery and a few other things - I was charged a 99 dollar diagnositic I made an appointment to have a oil change and tire rotation- asked to check my battery and a few other things - I was charged a 99 dollar diagnositic fee - I didn’t know till I got home and saw my receipt - no oil change no tire rotation and really nothing for the 99 dollars plus they had it 2 days - More
by kathyramsey
Verified Customer
December 14, 2018
Excellent I was taking my car to Barley Chevrolet in Ste. Genevieve and changed to Jim Butler and will NEVER go back to Barley. Had a recall on my car since 201 I was taking my car to Barley Chevrolet in Ste. Genevieve and changed to Jim Butler and will NEVER go back to Barley. Had a recall on my car since 2017 and Barely never informed me or even took care of it. They also stopped taking my Chevy coupons. The Jim Butler Service Department was outstanding and gave me good info on up coming services due on my car. Would recommend them to anyone. More
by COCOA050910
Employees Worked With
Bill Timmons, Mike Johnson
December 13, 2018
loosing air in tire Since my husband works in close proximity to Jim Butler, we often drop off the car without an appointment. Everyone is always welcoming and the turn Since my husband works in close proximity to Jim Butler, we often drop off the car without an appointment. Everyone is always welcoming and the turn around time is amazing! More
by lucyreptilesrus
Employees Worked With
December 13, 2018
Emmision inspection for my truck Fast service and a very good price. Employees were very friendly, very welcoming, and you felt that you are very appreciated. Facilities are very comf Fast service and a very good price. Employees were very friendly, very welcoming, and you felt that you are very appreciated. Facilities are very comfortable. There's a TV plus donuts and bottled water for free. More
by fmr180
Employees Worked With
Mike Johnson
December 13, 2018
Poor Service Went in for an oil change & tire rotation, but the tires were never rotated and they didn’t bother to tell me that. Fortunately for me I had marked th Went in for an oil change & tire rotation, but the tires were never rotated and they didn’t bother to tell me that. Fortunately for me I had marked the tires before taking my car in. I was told the rear tires had significant wear and that’s why they weren’t rotated. But the attached report on my car said all 4 tires had 7/16 tread on them. Very poor service. It certainly makes you doubt their credibility. I won’t go back. More
by D. Cline
Employees Worked With
Doug Kircher
December 13, 2018
Had a dent on my driver's door I went to Jim butler to ask if they could fix a dent on my driver's door that could possibly happened while it was sitting on their lot after it had s I went to Jim butler to ask if they could fix a dent on my driver's door that could possibly happened while it was sitting on their lot after it had service done on it. I told them that I wasnt blaming it on them at all, but my sales person Brett Estes went to talk to the service manager and they both came out to take a look at it and the service manager told me that they would take care of it for me. I definitely appreciate it and I have to say that by far the customer I have received from jim butler since I've been going to them has been nothing but excellent. More
by babybear6190
Employees Worked With
Service department manager , Brett Estes
December 13, 2018
Great service! Friendly and helpful staff!! Great and timely service! Friendly and helpful staff! Willing to work with the customer, and made the experience painless and easy!! Would highly reco Great and timely service! Friendly and helpful staff! Willing to work with the customer, and made the experience painless and easy!! Would highly recommend Jim Butler! More
by katieklumb14
December 12, 2018
Extremely Happy I am extremely happy with the Jim Butler Service Department. I'll will continue to bring my car here for maintenance and or repairs when needed. I am extremely happy with the Jim Butler Service Department. I'll will continue to bring my car here for maintenance and or repairs when needed. More
by lacookes
Employees Worked With
Douglas Kircher
December 12, 2018
Always a Great experience. We have been using Jim Butler Chevrolet for years. We appreciate how very friendly all of the staff is We highly recommend Jim Butler Chevrolet Servic We have been using Jim Butler Chevrolet for years. We appreciate how very friendly all of the staff is We highly recommend Jim Butler Chevrolet Service department More
by bries0
Employees Worked With
December 12, 2018
Another Great Visit! The service department, as is always the case, was phenomenal! The serviceman detailed all of the maintenance required for my vehicle during this visi The service department, as is always the case, was phenomenal! The serviceman detailed all of the maintenance required for my vehicle during this visit, in addition to what maintenance is required in the near future. The cashier at the checkout gave my son a Jim Butler Chevrolet bulldog stuffed animal - AND, to ensure my other son wouldn't be jealous, she even gave one to me to give him. Fantastic customer service at every step of the process. More
by alan.beck
Employees Worked With
Bill Timmons;
