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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,297 Reviews

4,297 Reviews of Jim Butler Chevrolet - Service Center

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January 03, 2019

Car fun Dealer can’t be beat their prices are great and they will get you in your vehicle that you want. Sales people work with you and manger to get the righ More

by seguinstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Mike Brewer
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We pride ourselves on having the best possible pricing on our vehicles! We're so glad you noticed. We're always here to help! See you next time.

January 03, 2019

Warranty Tire work Bought a certified preowned, had an object in tire near sidewall. Could have been plugged, but they chose to replace tire because of the closeness t More

by criggo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gray
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We truly care about our customers' safety and we're glad that showed during your experience with us! We look forward to seeing you next time!

January 03, 2019

Worst service ever!!!!!!!!!!! Service never done. No phone call just an email and letter saying thanks for cjoosing them. I have never been treated like this by a company. Its wron More

by brsummers1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill can iwarrden, Scott Johnson
January 03, 2019

alignment Had a problem with the alignment I had them do a week early. Took it back and they fixed the alignment. No charge. Great service people. More

by MRRICK311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad our service department was able to make sure we got your alignment fixed up for you and that you enjoyed working with them! We look forward to seeing you in the future. Safe travels!

January 03, 2019

Best Dealer Service Jim Butler is the best service department I have ever used. Appointments are on time, efficient and staff is always friendly. I would definitely reco More

by Ltucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 03, 2019 -

Jim Butler Chevrolet responded

WOW! That means so much! Thank you for your business and your kind recommendation! We enjoy working with you as well. See you next time!

January 03, 2019

Fixing little problems I had a few minor problems with the brakes, air conditioning, side section system, and rubber floor matts. The Service Staff was nice to work with.Th More

by eabutler66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

January 03, 2019

Got the job done Came in to have my Genuine GM accessory remote start added on to my Silverado. The service rep and staff that I interacted with were all great and ver More

by DHOF925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Jan 03, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're glad to hear that we were able to get your vehicle taken care of and quickly fix hiccups along the way! We look forward to working with you again!

January 02, 2019

Sales and Service The salesmen worked hard to make sure we found the vehicle that fit our needs and that we liked. The service dept scheduled my appointment and got More

by fnelson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

December 31, 2018

They got me in a nice car The dealership was great. And Eric Ruchala really worked to get me in a car. I needed a hose patched up and rotors rotated after purchasing. They got More

by anthonymeyermusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're very glad your visit was almost perfect! We're more than happy to get those fluids taken care of for you, and we do apologize for that oversight. Please feel free to stop by the dealership during regular business hours (we are closed tomorrow for the holiday!) so we can get that fixed up for you!

December 31, 2018

Oil change I was there 2 1/2 hrs. For oil change, & had appointment for 10:30 didn’t get done till 1:00, seems a long time for oil change. More

by gailbarbagallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Gail! We're sorry to hear that we were so behind on the day after Christmas. We were definitely very busy, but that is still a very long wait. We apologize and hope that we can improve on your future visits with us, as we do sincerely appreciate your business! Happy New Year!

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