Jim Butler Chevrolet - Service Center

As always we were satisfied with the work. Scheduling our appointment is always easy and the work on our car was done in a timely manner. The people we deal with are always professional. Than Scheduling our appointment is always easy and the work on our car was done in a timely manner. The people we deal with are always professional. Thank you More

Very courteous Greg was very courteous and helpful and answered all the questions I had and helped with finding out more about the parts department also thanks. Greg was very courteous and helpful and answered all the questions I had and helped with finding out more about the parts department also thanks. More

check engine light Check engine light came on & car stopped 3 times. Had to wait till next day to take it in. Had 2 issues with senors which were covered under the exten Check engine light came on & car stopped 3 times. Had to wait till next day to take it in. Had 2 issues with senors which were covered under the extended warranty. Very happy we purchased the extended warranty it has come in handy had to use it twice this year. Not very happy with the car having 2 problems in 6 months time and the car only has 50k miles. But service department is great More

Positive My Chevy Equinox was serviced and ready at the promised time, the staff were friendly and knowledgeable what more can I say to have the quantity of wo My Chevy Equinox was serviced and ready at the promised time, the staff were friendly and knowledgeable what more can I say to have the quantity of words you require to complete this survey so as to convey my most inner feelings about this experience that could not be said in fewer words More

Oil change, tire rotation No issues, Vehicle done when stated, work completed satisfactory. Did not push additional service processes. Vehicle report was complete and detaile No issues, Vehicle done when stated, work completed satisfactory. Did not push additional service processes. Vehicle report was complete and detailed. Service rep provided plausible explanation of vehicle owner concerns on road noise heard. More

Another happy customer from the service department I truly appreciate how all the women treat me when I have my truck serviced at the dealership. I especially appreciate Kyla with all the help she give I truly appreciate how all the women treat me when I have my truck serviced at the dealership. I especially appreciate Kyla with all the help she gives me. I can only hope the next time I need to purchase a vehicle I can work with women from the service department. Anytime I deal with sales it's just a big nightmare More

Oil Change Good service, they seemed very busy but very polite. The service took a little bit, but they told me it would and was worth wait. Good service, they seemed very busy but very polite. The service took a little bit, but they told me it would and was worth wait. More

Not the best experience this time. The service writer suggested that the air filter should be changed with the oil change. We were shocked at the cost of the labor for changing the air The service writer suggested that the air filter should be changed with the oil change. We were shocked at the cost of the labor for changing the air filter when we went to pay. The service writer should have explained the cost. More

My experience was OK, had no problems. The waiting area is nice and clean. It was the day after the holiday so it was very busy. So I had a 90 minute wait time. The waiting area is nice and clean. It was the day after the holiday so it was very busy. So I had a 90 minute wait time. More