4,244 Reviews of Jim Butler Chevrolet - Service Center
FREAKIN AWESOME I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into the service bay. They called me 20 minuets early than what I expected my vehicle to be done the service was fast friendly and a big thank you to the service at Jim Freakin Butler More
Fixed the first time Overall, the communication was very good. They service department did exactly what they said they would do. The repair was completed correctly the f Overall, the communication was very good. They service department did exactly what they said they would do. The repair was completed correctly the first time. The only disappointing thing was that we had an appointment for a Wednesday, but the service department was behind and the vehicle wasn't touched until Friday. They kept us up to date on timing but it was very inconvenient to be without our vehicle for that many days. More
Didn't have to wait a week for an appointment! The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire r The service was fast and it was great. I really liked that I didn't have to wait several days or over a week to get an appointment for a simple tire repair and sensor calibration. More
car repairs For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the car needed it.I got half way home and had to be towed back to the dealership.Last week I got my oil changed,went outside to leave and there was a big chip in the door handle.It was fixed at no charge to me.But that was 4 trips to the dealership.Every time I come there for service, I have to return.Doug Kircher was very helpful.Every one there that I talked to was very sorry about the trouble. But this is getting old.If I have this again I will take my car some where else. More
3 Tries is the Charm It took 3 visits, but Dalton got our truck cover lock installed correctly this time because the previous 2 locks were defective. Dalton deserves 5 st It took 3 visits, but Dalton got our truck cover lock installed correctly this time because the previous 2 locks were defective. Dalton deserves 5 stars. Alex the manager helped us get the tonneau cover (another whole problem) but ignored us and wouldn’t answer our calls when we discovered defective locks had been installed on the cover TWICE! Thank you, Dalton, for your persistence and getting the job done! You are an asset to the service department. More
awesome service Great service and very caring people From the first call to the reception they did a wonderful job understanding what I needed. Thank you so much Great service and very caring people From the first call to the reception they did a wonderful job understanding what I needed. Thank you so much More
very unstressful I was in and out in no time. very certious gentalman who helped me. Yes I would recamend Jim Butler Auto. Have been her since 2016 and have brought in I was in and out in no time. very certious gentalman who helped me. Yes I would recamend Jim Butler Auto. Have been her since 2016 and have brought in my car for serviecing severa times. Alwas a very nice staff More
Excellent service Reception was very courteous and informative. Mike Johnson was great. Wait time was in order. I have been doing business with Jim Butler since he to Reception was very courteous and informative. Mike Johnson was great. Wait time was in order. I have been doing business with Jim Butler since he took over the dealership in Crestwood, MO. Always very pleased with each experience. More
Very disappointed Schedule appointment. Left vehicle. Return call3pm. Could take a couple more days before even looking at it. Told would be done in 6 hours when schedu Schedule appointment. Left vehicle. Return call3pm. Could take a couple more days before even looking at it. Told would be done in 6 hours when schedule. More
Friendly people Never had to wait to long for my car. They are pretty quick. And the staff there are so friendly, I like taking my car in there. Keep up the good work Never had to wait to long for my car. They are pretty quick. And the staff there are so friendly, I like taking my car in there. Keep up the good work More