Jim Butler Chevrolet - Service Center

The service was never done. They were late on my appointment for an oil change and I had to leave. They were late on my appointment for an oil change and I had to leave. More

I arrived 40 minutes early for my appointment. Safety/emissions was 2.5 hours. Required wiper replacement. Yet wind shield was still dirty. Overcharged for wiper blades 60$. That’s unreasonabl Safety/emissions was 2.5 hours. Required wiper replacement. Yet wind shield was still dirty. Overcharged for wiper blades 60$. That’s unreasonable- More

Butler Chevrolet is my go to for service . ., Kim is the BEST in customer service… ., Kim is the BEST in customer service… More

It was a very good experience I was asked several times if everything was going good if everything was going good More

That which I had done, was done properly, in my opinion. Kim is one of the reasons that I stay here instead of another place. Kim is one of the reasons that I stay here instead of another place. More

Good service. Wait was a little longer than I expected. But in the time frame they said it would be. Wait was a little longer than I expected. But in the time frame they said it would be. More

My visit was food since I called in with a emergency issue and was told to comw in. issue and was told to comw in. More

My first visit and I was very impressed. The safety and emission inspection could not have been any better. Great staff, prompt, courteous, and a comfortable waiting room. The safety and emission inspection could not have been any better. Great staff, prompt, courteous, and a comfortable waiting room. More

Jim Butler has always been my go to for oil change and tire rotation, they do outstanding job and I get to see the latest new chev’s on the lot and peruse the used car inventory. tire rotation, they do outstanding job and I get to see the latest new chev’s on the lot and peruse the used car inventory. More

Service was worse that one star. Came in for an emissions test on a used vehicle I purchased thru Jim Butler and the technicians printed out emissions tests with the wrong vehicle i Came in for an emissions test on a used vehicle I purchased thru Jim Butler and the technicians printed out emissions tests with the wrong vehicle information not once but twice. Totaling over 2 hours of my time even though I had an appointment for said test. The third time they tried to get it right the machine suddenly wasn’t working right and the test was unable to be performed again. Ended up getting the test done outside of Jim Butler even though you all were required to provide me with a passed emissions with the vehicle purchase just to simply not have to deal with the incompetence. After this being the third vehicle my family has purchased from Jim Butler I can honestly say we will unfortunately not be back. More