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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,243 Reviews

4,243 Reviews of Jim Butler Chevrolet - Service Center

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February 26, 2024

All the service employees were efficient, knowledgeable and very professional. Great experience in getting my emissions tested. More

by nancystirmlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 29, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2024

Jim Butler Chevrolet has been "my car company" since 1992. ... I come back here for the superior service. (Thank you Kim Hausmann!.) More

by cmhulett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 26, 2024

I was very pleased with my entire service even with the help of using my gm points. Thank you! More

by dfietsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 29, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 23, 2024

Attentive, accommodating, courteous, kind, understanding Professional, knowledgeable, resourceful, pleasing and courteous Friendly, knowledgeable, friendly, engaging More

by simpsonpenny
Recommend Dealer
Yes
Employees Worked With
Wyatt
Feb 26, 2024 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 23, 2024

Service was Awesome Kayla was very good at informing me n keepin me updated. Give her a raise More

by wfbillyfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merriick
Feb 27, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2024

Stopped in to get a battery replacement for a key fob and a nitro fill in all four tires. After two hours of waiting had to let about 20psi out of the tires to get them to the right poundage before I could l More

by jboedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 27, 2024 -

Jim Butler Chevrolet responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you wish to further discuss your experience with us, please reach out to our service manager directly at 636-717-2790.

February 23, 2024

Terrible service didn’t complete the task at hand, plush I left with a front cracked front windshield that wasn’t there when I brought the car. More

by terenceclark561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Feb 27, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your visit didn't live up to your expectations. Our records indicate that you came in with concerns of a loud noise and a request for an oil change. Our records indicate that we solved your noise concern and changed your oil. If you wish to further discuss your experience or if the concern had not been fully addressed, please reach out to our service manager directly at 636-717-2790.

February 22, 2024

Employees are friendly and very professional I am glad to be doing business with Jim butler More

by buickregal17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2024

Everyone seems super friendly. And the dealership was very comforting. Johnathan was amazing and made me so excited to be a part of the Chevy community! He took such a stressful si More

by brittanyadams5518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Tara
Feb 26, 2024 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2024

impersonal service, although we understand that this is a large dealership. Regardless, it still seems this could be improved. More

by lkoberman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Jim Butler Chevrolet responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our service manager at 636-717-2790.

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