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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

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September 28, 2023

Kayla was very professional during my check in at 7:30 am for my 11:15am appointment. She recommended what services I needed for my vehicle to be up to date.. which I appreciated. Advised her that I would be More

by bmjackson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Sep 30, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. I will be sure to relay this message to our service manager. We hope you have a great day!

September 28, 2023

Super helpful. Very knowledgeable. Great experience in the service department. Everyone was happy to help any way they could. Thank you so much! More

by Jsprengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 30, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 26, 2023

Adnan was very friendly, very informative and was very helpful and kept track of what was going on. THANK YOU ADNAN! More

by curtismcdowelljobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan- 5 stars
Sep 28, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

September 26, 2023

Worked well with me on getting the issues fixed on my car. Service advisor Chris Weltig was very helpful & good to work with. More

by tmattingly9637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weltig
Sep 28, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2023

Oil Service was good but $136 for an oil change is way too high. Paid 79.00 4 years ago and now almost double!! More

by wmconstantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service. Saw his name tag he didn't introduce himself
Sep 28, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We have done our research and found our pricing to be competitive with other dealerships in our area, including Dobbs. Everything in our economy is going up in price including the price of oil, however, we sincerely value your business and look forward to your next visit!

September 25, 2023

They do no know how to remove old oil stickers that the originally put on your car. Also it seems when they rotate your tires they cannot check the tire pressure and make it all the same. More

by CHRISTINELAWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
Sep 27, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

September 25, 2023

I feel I was sold a used car that wasn’t checked out before being sold And it’s Thad way to many problems More

by sissytrucker70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. At your time of purchase, you should have been provided a CarFax vehicle history report. We do recondition all of our vehicles before we sell them, however, we have no way of predicting when the vehicle may break. If you wish to further discuss your experience, please reach out to our General Sales Manager Tim Rhame at (636) 349-3222 X:3013.

September 22, 2023

This place has great people who are awesome to help when you need something worked on. More

by 41triadhockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lagunas
Sep 26, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

They always take great care of my Camaro when needed. They even parked it far away from other vehicles to make sure it wouldn’t be damaged. Got my oil changed and rear park assist fixed again. More

by antab0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Merrick
Sep 26, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!

September 22, 2023

The Service Department had me in and out and kept me informed the entire time. More

by Stephenie.Hargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 26, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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