Jim Butler Chevrolet - Service Center

Total disregard for needs of customer. My vehicle was there for 5 days and i had to call to get a status. My vehicle was there for 5 days and i had to call to get a status. More

I’ve been a customer of Jim Butler Chevrolet for many years and would not consider any other dealer. I believe they set the bar for all others to follow. Bill Timmons always does an incredible job and i years and would not consider any other dealer. I believe they set the bar for all others to follow. Bill Timmons always does an incredible job and is a true professional. I have and will continue to recommend Jim Butler to family and friends. More

Very helpful with a warranty repair. Customer service top notch. Great experience would definitely recommend Customer service top notch. Great experience would definitely recommend More

Very nice service and easy to talk about the service and very nice sales people Thank you very nice sales people Thank you More

Took GMC truck in for trailer brake service warning. Did not hear from them for first 2 days. On third day I got a list of repairs needed but none of those had to do with trailer brake. When I questi Did not hear from them for first 2 days. On third day I got a list of repairs needed but none of those had to do with trailer brake. When I questioned they said could not find the error. They said they would keep checking. After 5 days I said I’m coming to pick up. I got in the truck in their parking lot and trailer brake error was on the panel. I drove it back to service door and showed them what they couldn’t find all week. Several device managers came out and we’re trying to be very helpful and convince me to bring back now that they new the code problem. I said no. Biggest issue here was those two managers knew nothing about my truck and its problems. I would have thought that if a service can’t be done and customer is not being satisfied, the service ticket would have been elevated to the managers level but they knew nothing. More

They did a great job. Bill was amazing and very helpful thanks to all involved Bill was amazing and very helpful thanks to all involved More

Service wasn’t great Left all the coverage in my truck twice Sense they had to fix the alignment twice before they got it right The counter people were great though👍 twice Sense they had to fix the alignment twice before they got it right The counter people were great though👍 More