4,279 Reviews of Jim Butler Chevrolet - Service Center
Total disregard for needs of customer. My vehicle was there for 5 days and i had to call to get a status. My vehicle was there for 5 days and i had to call to get a status. More
I’ve been a customer of Jim Butler Chevrolet for many years and would not consider any other dealer. I believe they set the bar for all others to follow. Bill Timmons always does an incredible job and i years and would not consider any other dealer. I believe they set the bar for all others to follow. Bill Timmons always does an incredible job and is a true professional. I have and will continue to recommend Jim Butler to family and friends. More
Took GMC truck in for trailer brake service warning. Did not hear from them for first 2 days. On third day I got a list of repairs needed but none of those had to do with trailer brake. When I questi Did not hear from them for first 2 days. On third day I got a list of repairs needed but none of those had to do with trailer brake. When I questioned they said could not find the error. They said they would keep checking. After 5 days I said I’m coming to pick up. I got in the truck in their parking lot and trailer brake error was on the panel. I drove it back to service door and showed them what they couldn’t find all week. Several device managers came out and we’re trying to be very helpful and convince me to bring back now that they new the code problem. I said no. Biggest issue here was those two managers knew nothing about my truck and its problems. I would have thought that if a service can’t be done and customer is not being satisfied, the service ticket would have been elevated to the managers level but they knew nothing. More
They did a great job. Bill was amazing and very helpful thanks to all involved Bill was amazing and very helpful thanks to all involved More
Service wasn’t great Left all the coverage in my truck twice Sense they had to fix the alignment twice before they got it right The counter people were great though👍 twice Sense they had to fix the alignment twice before they got it right The counter people were great though👍 More
the people that work with me where very helpful , nice and have a lot of good people working there and have a lot of good people working there More
Jeff was very personable and knowledgeable. He took his time to hear what I was looking for and provided me multiple options. Joe in financing was great too! He took his time to hear what I was looking for and provided me multiple options. Joe in financing was great too! More
Bryan Palmer and Caleb Varney were both awesome to work with for this purchase. I'll gladly be a repeat customer when the time comes. with for this purchase. I'll gladly be a repeat customer when the time comes. More