Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

Sort by
August 12, 2023

Friendly greeters and good service. Courtesy service is reliable and convenient since dealer has moved further away from my location. Move was good for them but more distant for me. More

by jal555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

August 11, 2023

Awesome sales people and they treat you like family. They can really help you with deals. More

by mushelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
Aug 16, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 11, 2023

I lost 3 of my tire valve caps that were missing from my wheels August 3 that’s the day I noticed them. I checked the other tire valve cap and it was about a turn and half from being tight. I don’t think th More

by jltsyoung2012
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. We apologize that this happened. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001

August 11, 2023

Kim the service writer got my truck in right away and the service department took care of my issue in a timely manner. I drive 45 miles one way to have their service dept. work on my truck. Tom More

by tomgwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

We were treated with respect and everyone was friendly, our salesman went out of his way to make sure we were satisfied and understood how our new vehicle worked. More

by rdj01948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ries
Aug 16, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2023

Poor dealership poor customer service do not stand behind vehicles that they sell or willing to help More

by SARAHCOCHRANE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. We are unable to find any records on your recent experience with the information provided. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

August 10, 2023

Took to long to get checked in and then needed to see a service manager. More

by mbkilian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We hope that our efforts to improve are evident in future visits. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

August 09, 2023

We were given excellent service and found exactly what we wanted! I will refer any of my friends there. More

by MCOPE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis
Aug 09, 2023 -

Jim Butler Chevrolet responded

That is so wonderful to hear! We'll make sure to tell the guys you worked with that they did a great job. We hope you love your new vehicle for many years to come!

August 08, 2023

Had a great experience with the service department and representative i’d be glad to do more service with you More

by thegansners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 09, 2023 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your business and 5-star review! We look forward to working with you again. Take care!

August 07, 2023

Great experience! Everything was well explained. I felt as if I was family instead of a customer. More

by kayemimaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 09, 2023 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your business and kind words. We appreciate you being a part of the Jim Butler family!

...
90
...