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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,244 Reviews
Call Service Center (636) 349-3222

4,244 Reviews of Jim Butler Chevrolet - Service Center

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July 29, 2023

Everyone was so nice and friendly, not only to the customers, but to each other as well. Also, definitely the cleanest dealership I’ve ever been to. More

by haileywilliams2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Aug 10, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We hope to see you soon!

July 28, 2023

JIM BUTLER, ESPECIALLY SERVICE ADVISOR KIM HAUSMANN WAS EXCEPTIONAL. I HAVE ALWAYS HAD MY CAR SERVICED AT JIM BUTLER. THIS TIME, I SEEMED TO HAVE SOMEWHAT OF A UNIQUE ELECTRICAL PROBLEM, AND ALTHOUGH MY More

by sokolichtony324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 28, 2023

Great working with everyone there. Our salesman, Charlie, was excellent. The finance office helped us with buying the car. Our experience at Jim Butler was wonderful. More

by janetrusu
Recommend Dealer
Yes
Employees Worked With
Charlie Trimble 5 stars
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 27, 2023

It took time before I was passed to another person who tried to sell me things. More

by mbkilian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Aug 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

July 26, 2023

Tyler Forbus was great. Was able to get us exactly what we were looking for. Lindsey Matveev in finance was very helpful. More

by kwilson9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Forbus, Lindsey Matveev
Report | Print
Jul 29, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

July 26, 2023

Kayla in the service department was professional and answered all questions in an expedient manner. I was very satisfied with my experience More

by mhookkrier
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Jul 29, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 25, 2023

Still waiting for the gm to call me back after over a week treated like I was stupid and lied to More

by d_blades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager as well
Report | Print
Jul 29, 2023 -

Jim Butler Chevrolet responded

We apologize that no one has gotten back to you as of now. If you wish to call our service manager, his number is 636-717-3001. His name is David and I'm sure he will do everything in his power to make things right for you.

July 25, 2023

My salesman was Rob he is very nice got me a great deal very pleased with his work when I needed my car service Dalton took great care of me they are great place to get a vehicle from I recommend them high More

by bookywayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Report | Print
Jul 29, 2023 -

Jim Butler Chevrolet responded

Thanks! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2023

good the price was high but i how they check out the car to make it safe More

by georgekehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Jul 29, 2023 -

Jim Butler Chevrolet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

Took 3 trips to fix the recall windshield wipers issue. Service was apologetic about the issue, but it should have been corrected on the first visit More

by dhmorhaus
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Jul 29, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened. I will be sure to speak with the service director regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

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