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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,255 Reviews

4,255 Reviews of Jim Butler Chevrolet - Service Center

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June 21, 2023

We found exactly what we were looking for at this dealership. The staff were very friendly and helpful. We fully recommend Matt as your next salesman. The only draw back we have encountered is wait t More

by keyanrews
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 21, 2023

Kim Hausman in the service dept always takes very good care of us. We ae so happy we bought our car there since she is there to help us with whatever our car needs. More

by statlers3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

June 21, 2023

The service advisor Kim is very knowledgeable and extremely courteous. Scheduling service was seamless and time for service was adhered to. More

by pramsfan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2023

This was my first purchase from Jim Butler Chevrolet. Good inventory, fair trade, and a knowledgeable, straightforward team. More

by mstanfill
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 21, 2023

The were very accommodating and Jonathan was very helpful i getting us situated in the new truck More

by mikemack99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Osborn
Jun 26, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 21, 2023

this is about the 7th survey i've taken an gave great reviews all I did was buy a truck and get a spray in bed liner added enough with the surveys More

by JEFFCRAWFORD2779
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review.

June 19, 2023

Zero communication, service person lied and said my vehicle was in the shop and it was never moved then I was told what was wrong with my vehicle and they wanted to fix what I already did a week before More

by garycole0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Jun 20, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

June 19, 2023

Service work done quickly and timely. I waited in the reception area and was pleased with the work More

by 88rep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

June 19, 2023

Have used this dealer for years and always have done any repairs good and in a timely manner, service advisers are always responsive and though with what needs done .. GREAT JOB ALL... More

by tomhenley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Weltig.
Jun 21, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 19, 2023

Don't wait for car. ... took 2 hrs for my overpriced oil change. Employees are nice More

by jdzz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no names
Jun 21, 2023 -

Jim Butler Chevrolet responded

Thank for your feedback. We normally quote 90 mins to 2 hours for our oil changes. So we are glad that we have lived up to the expectations that we have set for ourselves. Everything in our economy is going up including oil. We have done our research and have found that our prices are still competitive with the other dealerships in our area.

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