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Jim Butler Linn Chevrolet

Linn, MO

Overview
Employees
Reviews
Vehicles
4.7
1,230 Reviews
Welcome to Mid Missouri's newest Chevy dealer, the Mid Missouri Powerhouse powered by Jim Butler Chevrolet, the No. 1 Chevy dealer in the state for the third year in a row! At our Linn, MO, location, you can be sure that we’ll offer the same award-winning, top percentile in America service, expertise and selection that many have had for generations under the Butler name. We are your Jefferson City, Linn, Hermann and Columbia, MO, location for new Silverados, Colorados, Traverses, Equinoxes, Impalas, Cruzes and Camaros! Visit our site and shop today at www.midmopowerhouse.com
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317 W Main St

Linn, MO

65051

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Showing 1,230 reviews

September 23, 2023

Waiting an hour and thirty minutes for an oil change is way too long. May or may not be back More

by MASSMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. After reviewing service records, it looks like your vehicle also had an alignment performed, as well as a cabin filter replaced. Those services do add to the length of time of the appointment in addition to an oil change. Doug, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. If you would be willing, we would like to have you contact our manager at (888) 550-4774 to discuss ways we can better serve you in the future.

September 23, 2023

Great discounts on their vehicles plus they gave a realistic price for my trade. Second time I have purchased a vehicle from the Linn location. My salesman did a great job! More

by CHIEFPONTIAC66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Backeus
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September 21, 2023

Easy to deal with, straightforward pricing), low key approach. Very responsive to email and communicated well that way at my initial request. More

by SCOTT@DAUPHINEHOTEL.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robb Huot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Boyer
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September 19, 2023

Brian was excellent but his manager is a jerk! The sales manager was extremely sarcastic and arrogant when discussing the trade in value of my 2017 Silverado. He insisted that my vehicle was not More

by joemidwestvc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Ocheskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Jim Butler Linn Chevrolet responded

Dear Joe Wildt, I hope this email finds you well. First and foremost, I'd like to thank you for taking the time to share your feedback regarding your recent visit to our dealership. We genuinely appreciate hearing from our customers, and your input helps us improve our services. I want to extend our sincere apologies for the negative experience you had with our sales manager during your visit. Your feedback is important to us, we take your comments seriously. We understand how frustrating it can be when discussing trade-in values, and it seems that we fell short of meeting your expectations. Regarding the trade-in value offered for your 2017 Silverado, I would like to clarify that our pricing strategies take into account various factors, including market conditions, vehicle condition, and other relevant factors. I apologize for any confusion this may have caused. I would also like to address the concern you raised about the pricing of your trade-in vehicle. The vehicle has four to six thousand dollars' worth of body damage and is on the back lot waiting on a decision if we will fix it and keep it are wholesale it. We currently have a retail ready price on it. Once again, I apologize for any inconvenience you experienced, and hope to have the opportunity to regain your trust and future business. Please feel free to contact me directly at 573-897-2254 Ext 6000, and I will personally address any concerns you may have. Respectfully, Mike Carroll General Manager Jim Butler Linn .

September 13, 2023

Dealership is/was not the problem. Brian as our salesman started out ok but then he became frustrated and we felt like an inconvenience to him. We arrived at 10:30 and left at 4:00. More

by MARYKNAEBEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ocheskey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2023

The salesman went out of his way to make us feel at home , he explained everything to us plus introduced us to all the staff in service and parts. More

by JDBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2023

John went out of his way to hep us out. He explained how everything worked and showed us around the dealership. He made the the experience very easy and comfortable. Very professional and f More

by JDBUCKNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 09, 2023

First time doing business there. salesman seemed knowledgeable. Seems like a solid auto. I was disappointed after taking possession that the oil was not changed. The sticker indicated More

by cme3putt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dutch Witmer
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Sep 13, 2023 -

Jim Butler Linn Chevrolet responded

We appreciate your business. I will have Dutch reach out to you, I did look the vehicle up to make sure it was serviced and it was the windshield was replaced and apperantly the sticker was not put back on the vehicle.Sorry for the inconvenience. Mike Carroll GM Jim Butler Linn

Sep 13, 2023 -

cme3putt responded

No biggie. Car Fax was was telling me I needed an oil change, but I checked the oil and it looked clean.

September 08, 2023

Always has more choices than st louis area dealers and Bob is a great salesman More

by BEVERLEYM99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Moritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2023

No service after the sale when you charge 70 dollars to put on wipers that is sad More

by barb.welschmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2023 -

Jim Butler Linn Chevrolet responded

Barb, just wanted to touch base with you, I wasn't aware of any issues with your wiper purchase please reach out to me and I know we can resolve this issue.

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