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Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

Linn, MO

4.5
452 Reviews

452 Reviews of Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

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September 23, 2023

Waiting an hour and thirty minutes for an oil change is way too long. May or may not be back More

by MASSMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. After reviewing service records, it looks like your vehicle also had an alignment performed, as well as a cabin filter replaced. Those services do add to the length of time of the appointment in addition to an oil change. Doug, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. If you would be willing, we would like to have you contact our manager at (888) 550-4774 to discuss ways we can better serve you in the future.

September 10, 2023

The salesman went out of his way to make us feel at home , he explained everything to us plus introduced us to all the staff in service and parts. More

by JDBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2023

No service after the sale when you charge 70 dollars to put on wipers that is sad More

by barb.welschmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2023 -

Jim Butler Linn Chevrolet responded

Barb, just wanted to touch base with you, I wasn't aware of any issues with your wiper purchase please reach out to me and I know we can resolve this issue.

September 01, 2023

The salesman was very nice and helpful. He was knowledgeable. I really like the car. Thank you. More

by ELLIE.TERRY625
Recommend Dealer
Yes
Employees Worked With
Adam Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2023

Vehicle is not always fixed first time. We check our lug nuts each time tires are rotated to make sure they are tight. More

by bahollis2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Backups, Shane
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Sep 08, 2023 -

Jim Butler Linn Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 550-4774 when you have a chance. Thank you, and we look forward to hearing from you.

August 27, 2023

The most efficient business I ever dealt with. Great friendly employees to be proud of. More

by JKLAUS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsey Beers
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Aug 30, 2023 -

Jim Butler Linn Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Linn Chevrolet!

August 26, 2023

The courtesy car came a long way to pick up my car! If you need this service, call Jim Butler! More

by katrose95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ocheskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Jim Butler Linn Chevrolet responded

Katrose95, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (888) 550-4774 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

August 25, 2023

Over priced there is no service after the sale they take advantage of a person especially women telling them stuff just to let them fix the problem if there ever was one I have done business with this deale More

by barb.welschmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Huot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Travis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Moritz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ocheskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Thompson, Brett Schaeperkoetter
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Aug 30, 2023 -

Jim Butler Linn Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We have made several attempts to reach out about your experience with no answer. Please reach out to us at (888) 550-4774 so we may assist you in moving forward towards a resolution.

August 23, 2023

My service problem was electronic in nature. Whether it is resolved , only time will tell. More

by KELLYSCHEULEN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service director
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Aug 30, 2023 -

Jim Butler Linn Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Linn Chevrolet and we hope to see you again soon!

August 21, 2023

Service was performed within the time frame promised, service writers were very friendly and courteous. More

by ALLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon and Josh
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