Kent Travis

Never had a better experience at a car dealership. Kent was great from the moment we stepped onto the lot until we drove away. He was patient and answered every question we had, even if we had already Kent was great from the moment we stepped onto the lot until we drove away. He was patient and answered every question we had, even if we had already asked. We were given space when needed to discuss our options, and never felt pressured or rushed to make a decision. More

by newtona Verified Customer Verified Customer

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Wanted to see a certain truck, was told that we didn't qualify for it. Probably because the finance manager was driving it as a take home vehicle and had his kids car seat in it. However we did qualify fo qualify for it. Probably because the finance manager was driving it as a take home vehicle and had his kids car seat in it. However we did qualify for a year newer with same mileage.....hmmm. We signed on another truck and the OnStar didn't work. Salesman Kent Travis said for us to contact OnStar, OnStar stated it was the dealerships issue and they will have to replace the module. Travis then said to wait 30 days before the replacement of the module so our extended warranty company would cover it. I don't think so! I will NOT involve myself in the criminal act of defrauding the warranty company to save your dealership money. He also stated that repair cost will come out of his pocket, not my xxxx problem! The truck had a 30 day 3000 mile warranty from dealership. When I told Travis to get it fixed his reply was "we shook on it, does that not mean anything". This dealership is crooked on finance and sales side with the ones involved here. If you go here use someone else. Or just go elsewhere. Service dept....you guys rock! Don't fall in their hole. You guys in service replaced the module in a timely manner. Thank you service dept! We will never be back to this dealership and I will tell everyone about this lack of professionalism and true lack of integrity. More

by DEGOULD2319 Verified Customer Verified Customer

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The entire dealership staff and my salesman Shane was very friendly, professional, and personable. Shane was accommodating and made the buying experience smooth and easy. I drove two in a half hours bec very friendly, professional, and personable. Shane was accommodating and made the buying experience smooth and easy. I drove two in a half hours because of Shane's follow up and attitude was awesome. If I buy another vehicle, I will make the drive again. Thanks More

by ZMSM3 Verified Customer Verified Customer

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Outstanding customer service from application to closing. Special thanks to salesman Kent Travis for taking the extra step to find the right vehicle for me! Much appreciated!! Special thanks to salesman Kent Travis for taking the extra step to find the right vehicle for me! Much appreciated!! More

by COREYPIGGOTT0 Verified Customer Verified Customer

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Everything was great except the cruise control works intermediary needs to be fixed by dealership free of charge works intermediary needs to be fixed by dealership free of charge More

by WASQUARED30845 Verified Customer Verified Customer

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Excellent experience from sales to finance—smooth, professional, stress-free process, and highly recommend this dealership team. professional, stress-free process, and highly recommend this dealership team. More

by MARISSA.JUENGER Verified Customer Verified Customer

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Dealer isn't honest with their customers and they tend to not tell the truth about their vehicles not tell the truth about their vehicles More

by LAKECAT45 Verified Customer Verified Customer

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Great inventory. Kent, our salesman, was exceptionally knowledgeable about Chevy trucks! He knows his products! Kent, our salesman, was exceptionally knowledgeable about Chevy trucks! He knows his products! More

by AJEGGERT737 Verified Customer Verified Customer

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Great service. Willing to accommodate to my needs. No pushy sales representative, which was a huge plus! Willing to accommodate to my needs. No pushy sales representative, which was a huge plus! More

by JASON.KAISER84 Verified Customer Verified Customer

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They were great to deal with. Kent Travis did a awesome job with us. Glad we made the trip to Linn. Kent Travis did a awesome job with us. Glad we made the trip to Linn. More

by TLJ426 Verified Customer Verified Customer

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