Jim Coleman INFINITI

No to Dennis Moore as your service adviser I called in to get my car looked at because it was having problems and I KNEW, I say KNEW I was going to be coming out the pocket for the repair, so I I called in to get my car looked at because it was having problems and I KNEW, I say KNEW I was going to be coming out the pocket for the repair, so I inquired about a loaner... My service adviser Dennis Moore said they were booked solid.... no loaners available Lie! Then offered me Enterprise that was close by... mind you he WAS RUDE! I guess he's getting commission from the Enterprise. Here's the kicker, when my husband called back to question this all of a sudden he had one. Not to mentioned, he lied and told my husband I was rude to him. Why would I be rude to someone giving me something for FREE! Why would I be rude to someone who is fixing my CAR! Most sane people would be nice for negotiating purposes or DISCOUNTS!!! being mean and nasty would jack the cost up for sure. PLEASE NOTE: I am sane.. Okay, this man has lied twice! His lies and arrogant manner left a bad taste in my mouth AND ALL trust went out the door. I took my car to Infiniti in Tyson's and had a great experience and was not hassled about a loaner. Why should I have to pay for a rental when I'm paying already an overpriced amount to get my car fixed.... Jim Coleman missed out on more than 4K for my repair. All because of a loaner that was going to be insured..... Jim, blame that on Dennis Moore! I told someone who also has an Infinity and he said the same thing about Dennis... He and his wife both drive Infiniti's and they now take their cars to Tyson's. Oh! Dennis isn't the only rude person there I must add.... so don't chance it... go someplace else for service. More

A car-buying experience high After Ahmad gave me a very thoughtful tour of all the Q60 convertibles in their inventory, I became convinced that the stylish Q60S model on the showr After Ahmad gave me a very thoughtful tour of all the Q60 convertibles in their inventory, I became convinced that the stylish Q60S model on the showroom floor right behind us was what I really wanted for some adventurous daytrips in the local region that my wife and I were looking forward to. My wife was not present, so within the hour Ahmad and the other staff arranged to extract that model right off the showroom floor, and Ahmad carefully explained to me how to operate it so I could drive it home (about 20 miles away) and demonstrate its features to my wife later that day. We excitedly closed the deal the next day. Ahmad helped me to program the car's navigation system so I could take a scenic country return drive back to my house. More

Seamless process Great staff from the moment you are greet to the moment you leave. Ahmad, was very attentive and helpful through the process of buying and learning t Great staff from the moment you are greet to the moment you leave. Ahmad, was very attentive and helpful through the process of buying and learning the perks infinity offers. We had our 3 kids with us and he was very considerate and polite to them too. No question went unanswered , he took care of us until the moment we drove off, we literally saw him through the rearview mirror. More

Ahmad and Jim Coleman Infinity were great!! I have purchased way too may cars in my lifetime, but that means I have experienced a lot of salesmen and dealerships. I was pleasantly surprised at I have purchased way too may cars in my lifetime, but that means I have experienced a lot of salesmen and dealerships. I was pleasantly surprised at the professionalism of Ahmad. He listened to my needs and took great care of me. I was also impressed with the integrity and ease of dealing with the Jim Coleman Integrity dealership. I highly recommend them, and will certainly return when I need another vehicle. Thanks again for everything Ahmad! Kent More

Ahmad is GREAT Ahmad was great through the whole sales process. Very responsive in getting answers and explaining various features. Very flexible and accommodating Ahmad was great through the whole sales process. Very responsive in getting answers and explaining various features. Very flexible and accommodating as we finally selected our car. Very professional and knowledgeable.. More

Ahmad Hanif is pretty awesome Ahmad was very professional and made the process seamless. From the initial phone call to the test drive and purchase was great. He even took the ti Ahmad was very professional and made the process seamless. From the initial phone call to the test drive and purchase was great. He even took the time to show me all the technology in the car. Pretty awesome experience. More