Jim Coleman INFINITI

Awesome Experience! After visiting many other dealerships in the area, I found Jim Coleman Infiniti in Bethesda to be an excellent place to buy a car. Ahmad was extremel After visiting many other dealerships in the area, I found Jim Coleman Infiniti in Bethesda to be an excellent place to buy a car. Ahmad was extremely informative of the model I had chosen and was open about the car, history etc. The purchase of the vehicle was a very smooth transaction, I couldn't have been happier! Also, there was a hurdle in the delivery of the vehicle as I am about an hour from the dealership. Ahmad and another co-worker volunteered to follow me home with the purchased vehicle and an additional car so I wouldn't have to drive back to Bethesda! Ahmad and the dealership went above and beyond to make my purchase exceptional! Thank you!!! More

"Preferred Customer" treatment! Let me first say thank you to you and your dealership for making this THE most pleasurable buying experience in my life.  I appreciated the knowledge Let me first say thank you to you and your dealership for making this THE most pleasurable buying experience in my life.  I appreciated the knowledge you brought to the table in the Infiniti models and for overall making me feel like a "preferred customer" despite my credit.  I cannot thank you enough.   My ride home was great despite the traffic.   I will be sure to pass on your card to those I know because you really restored my faith in salesmen.  Thank you! !! More

Three words for Jim Coleman Infiniti, Ryan, Fredrick and Fred. WOW WOW WOW!!! After visiting two other dealerships in Virginia and corresponding with a handful of other dealerships this by far has been t Fred. WOW WOW WOW!!! After visiting two other dealerships in Virginia and corresponding with a handful of other dealerships this by far has been the best, easiest and most friendly dealership I've dealt with! After numerous email exchanges with Ryan with all my questions answered truthfully and honestly we decided to visit him. Upon arrival we were greeted promptly and offered refreshments. After discussing what we were truly looking for and driving the car with Fredrick, we decided to visit another brand to make sure we liked the Q50S AWD Hybrid. We returned later that afternoon and discussed numbers. Ryan gave us a no BS price which was thousands lower than the lowest price I got from a Virginia dealership. Needless to say we purchased the car! Painless and a great experience! This is how car shopping should be! From initial contact, visit, test drive, negotiations and finance, all A++! We have to drive past three other Infiniti dealerships to visit Jim Coleman and it was well worth it. Great car, beautiful styling, 0-60 in about 5 seconds and 31+ MPG AVG to boot! Thanks once again for all your help. More

I have to say this was the most amazing and easy car buying we have ever experienced. From the day me husband emailed to inquire about the infinity your dealership responded within the hour. Two weeks buying we have ever experienced. From the day me husband emailed to inquire about the infinity your dealership responded within the hour. Two weeks later you delivered all the way to PA and returned with my car trade in. Ahmad was awesome and very professional. He handled all the paperwork with ease and understanding. After leaving he had paperwork fed x overnight to expedite a few small changes. Infinity has turned out to be a quality car buying experience all around. I also had requested another key and Ahmad came through with sending another key. Thank you Jim Coleman Infinity for making our new car purchase a pleasant one. I know we will be buying from you in the future and highly recommend you. Thank you all very much. Love my car!!! More

The price was suppose to be $250 over invoice. They originally told me they did not have the car and they would have to trade for the car I wanted with a dealer in the Midwest. They lied. The car was i originally told me they did not have the car and they would have to trade for the car I wanted with a dealer in the Midwest. They lied. The car was in NJ. Then the price would be $900 over invoice. When my wife went to pick up the car (I could not be there for the closing of the sale) the price went up to about $1800 over invoice and we were forced into taking a loan so the dealer could get the $1000 incentive. I got the feeling that Cris and the final pricing were directed by Bob.. We had bought an Infiniti from Rosenthal in the past and it was a much better experience. More

I had a great experience purchasing a car at Jim Coleman Infiniti. My experience (from testing driving to financing) was free of drama, head games, and stress. This was largely due to my sales person, Arth Infiniti. My experience (from testing driving to financing) was free of drama, head games, and stress. This was largely due to my sales person, Arthur Hall who was personable and straightforward, and worked with me to get an excellent deal. More

I work in sales and I have nothing but the utmost respect for how these guys do business. They were honest and transparent all throughout the process. No curve xxxxx whatsoever. I am a very savvy buyer a for how these guys do business. They were honest and transparent all throughout the process. No curve xxxxx whatsoever. I am a very savvy buyer and I spent weeks finding the best priced low mileage vehicles within a 250 mile radius that had the exact options that I wanted. I called several dealerships and negotiated them to their bottom lines. I then found the vehicle at Jim Coleman and called Ahmad and made him an offer. Within half an hour, he accepted it. The price that I was requesting was extremely competitive based on current market values. (It is one day later and a vehicle that has the exact same options, year, and mileage that I have on mine just popped up on cars.com. The list price at the other dealership is $40,900. I paid $33,500 for mine.) Not only did I save a tremendous amount of money but they also handled everything for me. 90% of the transaction took place over a few emails over a couple days. I even bought the vehicle sight unseen and had them deliver it 200 miles away to my office. The car was immaculate like they had described, freshly cleaned and in impeccable condition. I will definitely be using them again the next time I am in the market. More

Easiest car buying experience I've had. Ivan Johnson went out of his way to ensure I was a satisfied customer. Everyone I worked with at the dealership have been friendly and professional. After bad experien out of his way to ensure I was a satisfied customer. Everyone I worked with at the dealership have been friendly and professional. After bad experiences with other dealerships this was a welcomed change. I will buy from Jim Coleman dealerships again. More