Jim Coleman INFINITI

They could not have done more! By far, the best experience I've ever had buying almost anything. The gentlemen of Coleman Infinity not only excelled at providing great customer service, they excel experience I've ever had buying almost anything. The gentlemen of Coleman Infinity not only excelled at providing great customer service, they excelled at what they didn't provide. Zero high pressure sales, at my request they did not bombard me with after sale add-ons like extended warranty items. Fred in the financing section was a true pro. I spent only about 10 minutes in his office and he managed to find what I consider to be the best financing package available. Vince Leonard went above and beyond all expectations to ensure I was satisfied. He was honest about his price and gave me a very fair deal. He even went as far as to help install a piece of equipment I needed to make the car perfect. A true pro and honest salesman. Jass was easy to work with and provided honest insight relating to the history of the car and how sales work. He came in on his day off and missed a soccer game to ensure that the deal went as promised. Overall I'd rate the experience as great and I'll actually buy my next car from this dealership. Dave Ratzel More

Having not purchased a car in quite some time I was pleasantly surprised with the great experience I had at Jim Coleman Infiniti due to the excellent efforts and customer service provided by Ahmad Hani pleasantly surprised with the great experience I had at Jim Coleman Infiniti due to the excellent efforts and customer service provided by Ahmad Hanif. My son-in-law made the initial contact with him prior to our ever entering the showroom and he was prepared for us when we arrived. He was knowledgeable about each of the cars of interest to me, professional, thorough, pleasant, courteous and very patient as he provided the information I needed to decide on which car I might want to buy. Ahmad described the pros of purchasing the cars seen but yet was not pushy. As we test drove several models he was quick to point out features of interest for each car. I finally was at the point of trying to make a decision between two and he was very able to articulate the differences between them and to answer all our questions. The entire process at Jim Coleman was seamless, the interface with all members of the Jim Coleman team friendly and professional. Ahmad continues to assist as I purchased a pre-certified car and the CD changer in the trunk was discovered not to be working. A new one has been ordered. I am impressed with how quickly everything is taken care of down to the very smallest detail and that the customer-friendly relationship did not end when I drove the car off the lot. There would be no hesitation on my part in recommending Jim Coleman Infiniti to my family and friends. Thanks Ahmad Hanif for making my first good impression a lasting one. More

First, Jim Coleman Infiniti has a broad selection, and has the colors and equipment my wife and I wanted (G37x for her and EX35 for me). The Jim Coleman Infiniti website provides the MSRP and the Internet has the colors and equipment my wife and I wanted (G37x for her and EX35 for me). The Jim Coleman Infiniti website provides the MSRP and the Internet prices, so we know upfront how much we will spend. The website also allows sorting by price, so we were able to make our selection BEFORE we showed up at the dealership. Our salesperson, Ahmad Hanif, is very knowlegeable, very professional, very courteous and very patient with our specific requirements. He also arranged for our trade-ins. Mr. Jim Coleman himself came and discussed with us and gave a fair price for each trade-in. The financial department (Joe) works with us to get us the deal we wanted. He has great humor, and he bears with us through our detailed checks and questions. We consider Jim Coleman Infiniti a stellar dealer. We recommended this dealer to our friends and relatives, who, I am sure, will have the same happy outcome. More

I worked with Ahmad Hanif to purchase my used Infiniti. It was a great experience. Ahmad is a good person to work with and there were no hang-ups during the process. He wasn't pushy, which I like, and wa It was a great experience. Ahmad is a good person to work with and there were no hang-ups during the process. He wasn't pushy, which I like, and was very helpful in answering questions that I had about the car. I don't buy cars often, so I am glad I ended up with Ahmad because the customer service was excellent. I would recommend him to anyone because it didn't feel like he was just trying to sell me a car. He wanted to make sure I got what was right for me. Corey Anderson More

Knowing that I didn't have much time to spend, Ryan, Ahmad and Fred were right on point! I've purchased cars in the past but never had an experience like this at Jim Coleman Infiniti. Sales experience h Ahmad and Fred were right on point! I've purchased cars in the past but never had an experience like this at Jim Coleman Infiniti. Sales experience has been great and looking forward to working with Dennis in service. More

I found Mr. Hanif to be competent, caring, and, even several days after he had sold me the car, still working to make me happy by trying to get a certified warranty extended for me from its previous own several days after he had sold me the car, still working to make me happy by trying to get a certified warranty extended for me from its previous owner. This is way above the norm in my experience of car dealers. I feel very fortunate to have had Mr. Hanif as my salesperson. More

I'm a returning customer of Jim Coleman Infiniti of Bethesda, MD and highly recommend this dealership for their friendliness and competative pricing of their vehicles-whether it be certified pre-owned, Bethesda, MD and highly recommend this dealership for their friendliness and competative pricing of their vehicles-whether it be certified pre-owned, new or lease. This is my 2nd time to this dealership and plan to return again. The Sales Person, Ahmad Hanif, was patient, friendly and knowledgeable. Ahmad was very consistant in his responses and showed much dedication. Vince Leonard, the Sales Manager, whom I've met couple years ago when I purchased my first used car from Jim Coleman is always a pleasure to work with. Very enthusiastic and down to earth. Vince is one of the specific reasons for returning the Jim Coleman and hope to deal again in a few years. It was also nice to see Fred, the Finance Manager, and to close-out our deal once again. A familiar family is something rare in this industry and it was once again another pleasing experience. More

This is the second car (Infiniti) that I have purchased over the past 2 years from Jim Coleman. On both occasions, I had a terrific buying expereince and wonderful customer service. They have also service over the past 2 years from Jim Coleman. On both occasions, I had a terrific buying expereince and wonderful customer service. They have also service my first vehicle and I intend to have my new vehicle service through Jim coleman as well. Highly recommend them!!! More

Jim Colemand Inifinty has been the dealer of choice for my last two cars and have not only beat most on price for both the sale and trade in, but also have a great customer service oriented approach that i my last two cars and have not only beat most on price for both the sale and trade in, but also have a great customer service oriented approach that is refreshing in today's car markets. I would highly recommend Ahmad Hanif at this dealership to work on your next car needs! More

My wife and I had a very pleasant experience overall. We were not pressured into anything. All offers made by Ahmad were reasonable. The entire sales staff were willing to work with us in making the numbe were not pressured into anything. All offers made by Ahmad were reasonable. The entire sales staff were willing to work with us in making the numbers work to everyone's satisfaction. In the end we feel we got a very good offer on our new G37x and couldn't be happier. More