Jim Coleman INFINITI

It's easy: if you are considering an Infiniti then you need to meet Ahmad Hanif at Jim Coleman in Bethesda, MD. He will listen carefully and respond appropriately and directly to all of your email and fac need to meet Ahmad Hanif at Jim Coleman in Bethesda, MD. He will listen carefully and respond appropriately and directly to all of your email and face-to-face questions. You also need to listen carefully to what he has to say- he provides a ton of information in just a few words. He is not the sterotypic car salesman- I never felt pressured,our negtiations were fast and fair. Ahmad took a great deal of time with me- I bought an Infiniti G37s which was quite a step up from my 2000 Solara- and Ahmad was invested in me understanding the nuances of such a car. I have bought 4 new cars and this experience was by far the smoothest and most civil. You should know that the car I wanted was at a dealership as close to my home as JC but I wanted Ahmad to have my business. He got the car, I bought the car. Vince was masterful in explaining the virtues of the G37; we had a friendly tug-of-war over my trade-in and settled on a fair price for my old girl. Fred in Finance has rightfully earned the nickname "Fast Freddy"- if I said 'no' to something, we moved on. I have not yet experieneced the Service Dept so I can't comment on that aspect of JC. Update: I have now had my car for 3 months and am pleased to say Ahmad continues to be available for any question I have with the same lightening quick response as when I was first interested in purchasing. Examples include dealing with the XM folks on my behalf and switching out a licence plate holder- it doesn't matter how mundane the issue is. I also had my first experience with the service dept for an oil change and getting splash guards installed. I dealt with Tim James and Dennis Brown. Impressive- attention to detail meets my very high expectations. Jim Coleman Infiniti is for real. More

I purchased a 2010 FX 35 a few days ago & I was VERY satisfied with the level of customer service and inventory that Jim Coleman Infiniti had!! Chris was my salesperson, he was very friendly, honest, & satisfied with the level of customer service and inventory that Jim Coleman Infiniti had!! Chris was my salesperson, he was very friendly, honest, & knowledgeable about his product. We dealt with Ryan (Manager), & Joe (Finance Manager) as well they provided the same excellent level of customer service! I will definitely recommend Jim Coleman Infiniti to all!! Even though the Infiniti dealership was undergoing renovations and we had to work out of Jim Coleman Toyota, it was a seamless transition!! More

Ahmad was very easy to work with. I went in for a test drive and he gave me all the info. There was no pressure or rush, just clear and upfront communication. I was able to discuss price and trade-in deta drive and he gave me all the info. There was no pressure or rush, just clear and upfront communication. I was able to discuss price and trade-in details by email after my test drive since I live a few hours away. Ahmad got everything set up and ready to go so that I could come in and just sign paperwork to get the car. Thbere were no surprises and I was done in just a couple of hours (including taking delivery of the car). It was a very simple, no-hassle process. It's pretty rare to have this kind of positive experience, even at higher-end dealerships. More

Arthur and Bob were great to deal with. Arthur even came in on Sunday, his day off, to deliver my car to me. Dealership is clean as a whistle, everyone friendly and wanting to help, even to find a bottle o in on Sunday, his day off, to deliver my car to me. Dealership is clean as a whistle, everyone friendly and wanting to help, even to find a bottle of water! I would definitely recommend Jim Coleman Infiniti to those who ask, and even to those who don't ask! More

Ahmad Hanif was extremely responsive and provided all information that was requested. Ahmad provided a hassle free experience and didn't waste any time providing a reasonable price and trade-in amount. O information that was requested. Ahmad provided a hassle free experience and didn't waste any time providing a reasonable price and trade-in amount. Over all, the experience was fast, and without issue. I would highly recommend Mr. Hanif to others, and will likely return to Jim Coleman when it's time to purchase my next vehicle. More

I bought my 2008 Acura MDX from Jim Coleman Infiniti last month. I am amazed at the level of service provided by Vince and Jass. You guys rock. I never had any issue right from the beginning - price negotiat month. I am amazed at the level of service provided by Vince and Jass. You guys rock. I never had any issue right from the beginning - price negotiation, financing and after purchase service. I highly recommend anyone to work with both of them. They are friendly, not too pushy and reasonable. I sincerely want to thank you guys for your truly amazing service. Special thanks to Fred as well. More

My salesperson was excellent. He was professional, thoroughly knowledgeable about the product, and pleasant to deal with. Against his advice I first leased a G37 model without the NAV package. After a thoroughly knowledgeable about the product, and pleasant to deal with. Against his advice I first leased a G37 model without the NAV package. After a day or so I realized that many of the car's features were truncated by the missing NAV package which was designed for the car. This was especially true of the hands free phone system. I returned to the dealer and asked if I might swap for a fully equipped G37. Mr. Hanif and Ryan Latham the sales manager agreed to help me, charging me a reasonable transfer fee and the price of the NAV package. They otherwise adhered to the original deal which was significantly below MSRP. I am greatly indebted to them. While auto dealers per se must have a small streak of larceny, this is about as good as it gets. Outstanding. dhwilliams More

Ryan met us as we entered the showroom, was very busy but took the time to talk to us and then direct us to Ahmad. Both were professional, knew their product well, and weren't pushy or impatient. We had vi took the time to talk to us and then direct us to Ahmad. Both were professional, knew their product well, and weren't pushy or impatient. We had visited a dealer in Northern VA, but received incorrect information on required option packages. We purchased our new M37x at Jim Coleman. Ahmad was great, and even filled our car with gas after the showroom closed late on the night we took delivery! Great dealer experience! More

Ahmad is awesome! He is exceptional in terms of being honest, friendly, and accommodating. He spent a lot of time showing me all the wonderful features on my new Infiniti. After looking at the BMW and Le honest, friendly, and accommodating. He spent a lot of time showing me all the wonderful features on my new Infiniti. After looking at the BMW and Lexus, it was a "no-brainer" after I drove this car. Thank you Ahmad, for everything! More

I dislike buying cars, but Ahmad and entire Jim Coleman dealership made it an enjoyable experience. Thank you for everything I have driven a Lexus for eleven years so I has not sure I wanted another typ dealership made it an enjoyable experience. Thank you for everything I have driven a Lexus for eleven years so I has not sure I wanted another type of luxury car. My new car is wonderful it has so many features it will take another eleven years to learn them. I purchased the service agreement, so now all I have to do is buy gas and insurance. Wonderful option Thank you Vicki Payne More