Jim Coleman INFINITI

I have bought new cars over a 50 year period and my experience with Jim Coleman Infiniti is the best by far. From the beginning, we were treated with friendliness, an interest in why we were buying a experience with Jim Coleman Infiniti is the best by far. From the beginning, we were treated with friendliness, an interest in why we were buying a car, and, an attitude to meet/exceed our needs and expectations. Interacting with Ahmad as primary internet salesman was a real pleasure. The test drive he directed ensured we would quickly experience different types of road surfaces and speeds to best demonstate the quality of the car we were considering. The internet price that JCI provided was the best of three area dealers by far so there was little negotiation on that point. However, we did get involved in more intense negotiations over the trade-in. In the end, we were very happy with the agreed trade-in value, but more importantly, the respect we were shown by Vince and Ahmad during the negotiation is unprecedented in my car buying experience. Once we agreed on the price of the car, the attitude and actions to make this our best car buying experience ever did not cease. Fred "P" from finanace was friendly, competent, and informative. Before we left the dealership, Ahmad sat with us in the car and explained the myriad features of our new car. He also ensured my phone was paired to the car via Bluetooth. Car buying can be filled with both excitement and wariness; because of the professionalism of the JCI team, excitement ruled the day and wariness was gone. I will not hesitate to recommend this dealership to prospective buyers. (Later we'll see how Service matches up, but, given the service reviews on this site, my wariness is reduced) :-) More

This is one dealership which is truly focused in delivering an exceptional customer experience from the top down. I applaud the leadership team at this location for setting such a great example for delivering an exceptional customer experience from the top down. I applaud the leadership team at this location for setting such a great example for the rest of the team to follow. General Manager Robert Shrader is the right person to talk to in order to get things moving. More

My purchase from start to finish took overall about 3 hours...who can say that? Might I add that Ahmad (my sales rep) waited for me to arrive even thought it was time for him to go home. My experience Wi hours...who can say that? Might I add that Ahmad (my sales rep) waited for me to arrive even thought it was time for him to go home. My experience With Jim Coleman Infinity was GREAT. I purchased my first vehicle at Darcars and I was afraid to go to another dealership, but Ahmad and Vince cured my fear. I was limited on a few things as far as how much I could spend so Ahmad and Vince both took some time to work out a great deal for me. I was able to trade my car in which unfortunately had negative equity, get the car I had been looking for and get warranty all integrated into my budget. I am very grateful I found them. Once we all agreed on everything Joe from finance had me out the door in about 10 minutes. I couldnt have asked for anything more. More

Excellent service and friendly people. My saleman Ahmad is especially helpful. He is very patient and dedicated to his customer service. JimColmen Info is as follows: JimColmen Infiniti dealership is t is especially helpful. He is very patient and dedicated to his customer service. JimColmen Info is as follows: JimColmen Infiniti dealership is this area's Infiniti that has high stock and choice. More

As a heads up, for the past several weeks, I've been conducting my research for an entry level sports car have narrowed my selection down to a Lexus IS350 or an Infiniti G35 coupe. I've finalized with conducting my research for an entry level sports car have narrowed my selection down to a Lexus IS350 or an Infiniti G35 coupe. I've finalized with an Infiniti G35 coupe due it's tactile road & driver feedback and exterior / interior preferences. Upon noticing an ad in craigs list for a G35 coupe w. sports package and navigation I decided to pay Jim Coleman a visit. (To find a black on black with these options is impossible in the used car search, however similar models in different colors was around $1,000 - $1,500 cheaper through various other dealers or private sale. I guess it's a price you pay for a premium color that's rare in the market). Upon a first visit, I was offered numerous cars from an Infiniti g35 coupe (my main interest) to a infinti g37 coupe (sports, no nav though), and a 370z (touring package) in order to assure my they have a vast selection of cars. The staff was friendly and eager for my sale however kept an iron clad grip on a price of $27,000. Through subsequent phone calls and follow-up visits the price remained firm, yet the staff still was interested in bringing me into the Infiniti 'family'. Each day I recieved one phone call to see what steps and initiatives it would take to earn my business. (Being in sales myself, this shed a positive light to show they are eager to sell cars) Eager to purchase this car before it was sold, I paid a visit again today with the intentions to purchase the vehicle if we could negotiate a lower price. Based on previous discussions, we were offered $29,500 (all inclusive with $1,000 certification) or $28,500 without certification. After an intense discussion whether it was in our best interest to pay for the car to get certified we declined, and offered to sign the paperwork for $28,500 as we had previously been quoted. However, when presented to the manager of the dealership, this offer was initially not allowed. After a brief but heated exchange of words between my group and the manager, he decided to honor our price we had been offered on a previous visit. I believe this was the ethical approach in satisfying both parties and creating a new relationship. In a nutshell, if your comming to this dealership, expect to pay a premium, but in return you shall recieve a car in new condition. (My car has been fitted with new tires, belts, brake rotors and pads). Due to my oversight in the beggining I finally decided to purchase a car that has it's major components (as metioned above), replaced at point of sale then deal with hidden costs later. The staff is friendly, and honored their deal. Overall I rate this dealer at a 4 or 4.5 stars, since it should not have required several attempts to reach a 'final' price. They earned my business, so hopefully you can use this rating to form your strategy when you step into Jim Coleman. More

I really enjoyed my purchasing experience at Jim Coleman Infiniti. Ahmad (Internet Sales) and Fred (Finance Director) were so easy to work with. Ahmad was patient, very accomodating and good with kids (I ha Infiniti. Ahmad (Internet Sales) and Fred (Finance Director) were so easy to work with. Ahmad was patient, very accomodating and good with kids (I had my 5 year old boy with me). I would highly recommend anyone looking for an Infiniti to look no further than Jim Coleman and Ahmad Hanif. More

I am very pleased with my car purchase experience at Coleman's infiniti. Ahmad and Fred provided me excellent customer service by listening to my requests and finding the vehicle that I desired at a ve Coleman's infiniti. Ahmad and Fred provided me excellent customer service by listening to my requests and finding the vehicle that I desired at a very reasonable price. I did not feel any pressure to purchase a vehicle, which enhanced my purchasing experience. The only suggestion I have is for the service department, which I feel is very pushy to have me come in for the first service even though I have another 1000 miles to reach the timeline for the first service. Overall I highly recommend Coleman infiniti to my friends and family. More

The process went super fast. I could not even believe it myself. The salesman is an A+ experience. They have a wide variety of selection and many of their vehicles were already equipped with an unbeatable myself. The salesman is an A+ experience. They have a wide variety of selection and many of their vehicles were already equipped with an unbeatable options/packages. I always look for the friendly-ness and the experience and those two characteristics were met. More

From the day we walked into the dealership, we were impressed with the friendliness and helpful staff. The sales representative, Jamey Saturn, did a great job in reviewing our interests and demonstrati impressed with the friendliness and helpful staff. The sales representative, Jamey Saturn, did a great job in reviewing our interests and demonstrating the many features and benefits of the G37X. The sale negotiations were done very professionally by Mr. Saturn and the entire staff. It was a pleasure to work with this dealership and we give Jamey and his colleagues the highest recommendation. They made selecting and purchasing the automobile and enjoyable experience. Don Jahn and Joan Weinberg More