Jim Coleman INFINITI
Bethesda, MD
Filter Reviews by Keyword
By Type
332 Reviews of Jim Coleman INFINITI
This is the best dealership I have ever been into. Mr. Enrique and Ms. Taylor did an excellent job! Very friendly and made everything easy and fun. I will definitely go back and ask these people to as Mr. Enrique and Ms. Taylor did an excellent job! Very friendly and made everything easy and fun. I will definitely go back and ask these people to assist me with everything. Outstanding Job! More
Really great experience with this dealership. Will definitely he back as a lifelong customer. Can not say enough good things Will definitely he back as a lifelong customer. Can not say enough good things More
Very clean. Everyone super friendly and attentive. This was my second purchase and I will return. Everyone super friendly and attentive. This was my second purchase and I will return. More
DO NOT USE THEM IF YOU ARE NOT LOCAL! !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. I did the email inquiry and much to my surprise, Kirk called me back before the dealership even opened. We agreed on a price, I left him my credit card for a deposit and then finance called and said I could only leave a $3K deposit, not the $7K I asked for. Car was $ 47K on in, I only had $40K cash or wire transfer, so he said he had to get it approved. I was called back Monday morning, all ok its approved and the car is your congratulations!!! Then Monday afternoon 5:47pm, I got a google text from a sales manager at Jim Coleman that they JUST sold my car. EXTREMLY POOR SERVICE. Now whoever bought the 2017 Infiniti QX80 in Blue, got a nice deal. It wasn't me!!!! More
I had an excellent sales experience. The negotiating experience was not prolonged, and the salesman worked me through the whole process. The deal was a little difficult because of neg The negotiating experience was not prolonged, and the salesman worked me through the whole process. The deal was a little difficult because of negative equity, but they got it done. Also, I had leased a car in 2016, and it was the same situation and they were able to lower the payment each time. Perfect negotiating experience at this dealership, and professional. More