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Jim Coleman INFINITI

Bethesda, MD

3.9
332 Reviews

10400 Auto Park Ave.

Bethesda, MD

20817

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332 Reviews of Jim Coleman INFINITI

June 27, 2022

This is the best dealership I have ever been into. Mr. Enrique and Ms. Taylor did an excellent job! Very friendly and made everything easy and fun. I will definitely go back and ask these people to as More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Diaz and Taylor Hopkins
Jul 04, 2022 -

Jim Coleman INFINITI responded

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Coleman Infiniti! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 14, 2022

Thank you Oba James! !!! The best and I love my new car! I will be an INFINITI driver forever! More

by lgrant2815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oba James
Jun 21, 2022 -

Jim Coleman INFINITI responded

Thank you so much for your positive comments about Jim Coleman Infiniti! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 27, 2022

Taylor in the service department was very friendly and helpful. I will continue to use them. More

by sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 04, 2022 -

Jim Coleman INFINITI responded

We're happy you found our staff to be so supportive during your experience here at Jim Coleman Infiniti. Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 17, 2022

Really great experience with this dealership. Will definitely he back as a lifelong customer. Can not say enough good things More

by Eap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stas Odnolko, Kirk Saraydaroglu, April Goodman, William Morris, Stephan Sagbo, Phillip Dickson, Johana Castellanos, Oba James, Irina Galbo
May 04, 2022 -

Jim Coleman INFINITI responded

Hi Eap, thank you so much for your positive comments about Jim Coleman Infiniti! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2022

Easy to fine. Clean area and customer service is great. Service was completed less than an hour. More

by chasev3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siam
May 04, 2022 -

Jim Coleman INFINITI responded

Chasev3, we are so happy to read such a great review about Jim Coleman Infiniti! We hope to see you soon!

March 31, 2022

My service team leader was very professional and very customer-oriented. He made sure that my service needs were met. More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Diaz
Apr 06, 2022 -

Jim Coleman INFINITI responded

Hi Maya, thank you so much for your positive comments about Jim Coleman Infiniti! We hope to see you soon!

March 26, 2022

Very clean. Everyone super friendly and attentive. This was my second purchase and I will return. More

by Sbarrass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Leonard, Kirk Saraydaroglu, Peter Lee, William Morris, Danelle Livingston
Apr 06, 2022 -

Jim Coleman INFINITI responded

Sbarrass, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Coleman Infiniti. We can't wait to see you again, have a great day.

February 21, 2022

DO NOT USE THEM IF YOU ARE NOT LOCAL! !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. More

by gschmidt8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk Saraydaroglu, Danelle Livingston
Mar 03, 2022 -

Jim Coleman INFINITI responded

Thank you for taking the time to review our business. We apologize you had a poor experience with us but we do appreciate the feedback. We would be grateful for the opportunity to resolve this. What would the best way for one of our team members to contact you?

Mar 03, 2022 -

gschmidt8 responded

What is your number and I would be glad to call you. Kirk has my cell phone number

February 21, 2022

I had an excellent sales experience. The negotiating experience was not prolonged, and the salesman worked me through the whole process. The deal was a little difficult because of neg More

by Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Goodman
Mar 03, 2022 -

Jim Coleman INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2022

I love the car - Q50! Very friendly experience. Everyone made the experience very easy and efficient. Thanks! More

by cpraderas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Goodman, Irina Galbo
Mar 03, 2022 -

Jim Coleman INFINITI responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!