
Jim Coleman Nissan of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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great customer service. waiting space a little small. I will return for more service on my car. It is great to have the option to service Infiniti soo close to home. waiting space a little small. I will return for more service on my car. It is great to have the option to service Infiniti soo close to home. More
Our salesman Kennith was amazing. He was knowledgeable, professional, personable and attentive. I will recommend him to my friends and family. Our financial person was great. He was knowledgeable, professional, personable and attentive. I will recommend him to my friends and family. Our financial person was great. More
Great service, nothing to complain. Treated me with great respect and told me what I needed to check on for my future visits since I’m in the military. Treated me with great respect and told me what I needed to check on for my future visits since I’m in the military. More
Thomas is great to work with. He is always professional and takes time to explain the services needed. He is always professional and takes time to explain the services needed. More
Great customer service, very professional and very knowledgeable. Very reliable. The facility needs to be expanded knowledgeable. Very reliable. The facility needs to be expanded More
Thomas Corzo was extremely professional and polite when working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source an working with me and my car. The issue I have is definitely not with him. It is a personal matter. I purchased tires for my car from another source and took them to Coleman to install as well as get an oil change. Their policy won't let them install tires they don't sell. It is a liability thing. I get it but I wish they would have told me that before arriving at 8am. That is the reason I will not be returning. More
Very pleasant and knowledgeable. Accommodated my needs and was helpful in setting the car screens up before giving it over. Explained all the new details/ accessories that my trade i Accommodated my needs and was helpful in setting the car screens up before giving it over. Explained all the new details/ accessories that my trade in didn't have. More
My car buying experience with Jim Coleman Nissan of Silver Springs, MD was absolutely fantastic. The entire process from start to finish was handled efficiently. The entire deal was handled remotely wh Silver Springs, MD was absolutely fantastic. The entire process from start to finish was handled efficiently. The entire deal was handled remotely which was so impressive! I couldn't be happier with the way things turned out. Also, the staff was so friendly and responded to all my questions in a timely and professional manner. A special THANKS to my salesman Richard Okogun and the finance director Jay Adelson. Richard Okygun went the extra mile to locate the exact car that wanted - with all the features and color that I requested. Jay Adelson was a pleasure to work with. He handled the finance portion of my deal effortlessly and made the process so enjoyable. I am so happy that I chose Jim Coleman Nissan of Silver Springs, MD. If you are in the market for a new vehicle reach out to Richard and Jay. You'll be happy that you did! Thanks again for everything! More
I took my car in for an issue with my XM antenna and my Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maint Rear defogger light that would not go off. My car was held for 8 days with one mishap after another. I take great pride in keeping up with my maintenance on my car. I was inconvenienced and was not even offered a loaner. When asked, I was told they did not have any. The issues mounted and the communication with Nissan Connect is what I was told was the delay. Unacceptable. In the meantime, a salesperson is asking would I like to trade in my 42,000 plus miles Nissan Platinum Murano for a mere $15,000. Brand new tires, no dents, all in pristine condition. I was disgusted to say the least. In the end of this debacle, I had to the climate change mechanism changed to a refurbished component that did not have a warranty. To boot, then they had to get new keys because the pairing got locked up. I have never had an issue with Jim Coleman until this time. The service mechanics should always have an expert on hand if it is an unusual fix. Unfortunately, Thomas Corzo was only the liaison. My answer would for recommending is this. Get a better Service Team! For mediocre fixes, yes. For brain work, no! More
The service at Jim Coleman Auto was friendly, professional and respectful and informative. I felt well taken of and would purchase from them as well as refer friends to Jim Coleman! professional and respectful and informative. I felt well taken of and would purchase from them as well as refer friends to Jim Coleman! More