
Jim Coleman Nissan of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The dealership was okay. I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not ope I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not open the door because I was given the wrong Key Fob! More
The best place to get work done on your car is Jim Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a p Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a pleasure. More
Everyone is courteous, friendly and conducts them selves in a professional manner. They give thorough details of the service and what is needed. in a professional manner. They give thorough details of the service and what is needed. More
From our initial conversation, it was clear that Richard had an in-depth understanding of the different models available and their features. He took the time to listen to my needs and preferences, guiding m had an in-depth understanding of the different models available and their features. He took the time to listen to my needs and preferences, guiding me towards suitable options without any pressure. This personalized approach made me feel valued as a customer. One aspect that stood out to me was Richard's commitment to transparency regarding pricing and financing options. He explained all the costs associated with the purchase and answered all my questions thoroughly, which built a strong sense of trust. I never felt like I was being upsold or pushed towards a particular model; instead, it felt like a collaborative process. More
Good customer service ,their cars are durable and affordable,you have your car serviced when you purchase from them affordable,you have your car serviced when you purchase from them More
A very positive experience. Treated with respect and care!! Will continue to use them and recommend to others. Treated with respect and care!! Will continue to use them and recommend to others. More
Great customer service. Continue your great communication with your customers. The manager and finance officer were friendly and professional. Joel made sure that I would ge Continue your great communication with your customers. The manager and finance officer were friendly and professional. Joel made sure that I would get the best out of the vehicle I was trying to purchase. I recommend this dealer for future customers More
Better than I expected. Car was washed with the service! Service completed within an hour. Car was washed with the service! Service completed within an hour. More
There’s no right person for the right working service for electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) f electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) for car rental due to my car in shop but no one inform when the vehicle is ready or not service,careless for customer expenses atleast they have to pay my rental expenses because they clumsy poor desrspect service,the worst guy Brian only responded one specialist so always busy b/c him in my life friend family i don’t like to see or buy any nissan or electric leaf.Tnx for the mangers his time and listening the situation even if he can don’t any thing only 1 person for electric car .i suggest pls do even think about to go service i take my car for service even manufacture call as they said it takes one day they never ever do anything at all just keep the car on park when i call how’s my car service going on there answer very unprofessional we don’t doing anything if you like u can get it or we will c what we can, then i take out my car after week they don’t do anything, they don’t call me why they keep 2week no notice me no texting no fixing car i am so unhappy and feel always mad and wasted my money and my time because their poor service and i don’t understand their service from this big company i rate them below 0. never ever don’t waste time and money to get service from this place. More
Joel Kamden was a pleasure to work with. He was not only professional but also incredibly patient throughout the entire process. He never rushed us and stayed engaged until we had completed He was not only professional but also incredibly patient throughout the entire process. He never rushed us and stayed engaged until we had completed everything to our satisfaction. More