Jim Coleman Nissan of Silver Spring - Service Center
Silver Spring, MD
261 Reviews of Jim Coleman Nissan of Silver Spring - Service Center
the tech DID NOT tighten the lug nut on several tires after balancing the tires. could have resulted in a catastrophic injury to me. additionally the tech stripped a stud. subsequently returned to the de after balancing the tires. could have resulted in a catastrophic injury to me. additionally the tech stripped a stud. subsequently returned to the dealership to have it replaced. it was not. the damaged stud was not replaced despite the service manager stating it would be fixed. the resulting careless caused me to have to replace an after market rim, and the wheel hub assembly at my expense since both were damaged by the actions of an inept tech who was not supervised. in all a very disappointing experience. i expected better for a loyal customer. More
Great service; washed the car and vacuumed the inside to boot! Always polite, and the car was ready when promised. boot! Always polite, and the car was ready when promised. More
Knowledgeable and great customer skills. I will definitely recommend Jim Coleman. To my friends and family. I will definitely recommend Jim Coleman. To my friends and family. More
My husband went for our first oil change service , Bryan was great, we strongly recommend it ,thank you was great, we strongly recommend it ,thank you More
It's always a nice experience when visiting Nissan of Silver Spring. Friendly, helpful employee's. Nice clean atmosphere, always polite and helpful. Whatever you need, they are there for you. Great Place Silver Spring. Friendly, helpful employee's. Nice clean atmosphere, always polite and helpful. Whatever you need, they are there for you. Great Place! More
Went in for tire rotation, oil and filter change. With exception of not turning off service indicator. All went well. With exception of not turning off service indicator. All went well. More
Roy was very courteous, timely, polite and most of all, he always greeted you with a smile. he always greeted you with a smile. More
Was processed quickly so I was able to make my meeting on time. thank you time. thank you More
Great customer service I recommend this place They work fast They washed my car after service work fast They washed my car after service More
Great service for my vehicle, they answer all my questions and the wait time is not long at all. questions and the wait time is not long at all. More