Jim Coleman Nissan of Silver Spring

Thomas and the rest of the team are great. it feels like they always go above and beyond. This is my go to place everytime! it feels like they always go above and beyond. This is my go to place everytime! More

Welcoming atmosphere, the front office staff quickly directed me, service staff, prompt attend to me. directed me, service staff, prompt attend to me. More

I brought my car in for a diagnostic test due to a failing battery. Thomas quickly signed me in and wasted no time. The team updated me the entire time i was there and fixed the problem quickly. The s failing battery. Thomas quickly signed me in and wasted no time. The team updated me the entire time i was there and fixed the problem quickly. The service team is prompt and efficient. More

Once I arrived for my appointment everything went smoothly. The service advisor even went on a ride with me when I arrived to pick up my vehicle to ensure all was well. And it was. I would definitely smoothly. The service advisor even went on a ride with me when I arrived to pick up my vehicle to ensure all was well. And it was. I would definitely recommend them. More

I love coming to this dealership mainly because they treat their guests with high care! I don’t think I can find the best customer service anywhere else and that’s why this service team is the reason wh treat their guests with high care! I don’t think I can find the best customer service anywhere else and that’s why this service team is the reason why I always come back here. I rather leave my vehicle in good hands knowing I can trust the service team! Thank you guys. More

Excellent customer service. Fast and efficient. They kept me updated during the entire process. Let me know the cost up front Fast and efficient. They kept me updated during the entire process. Let me know the cost up front More

I saw on the receipt that anything less than 10 you count as zero, that seemed a bit odd, then why not just have a zero and 10. It’s implying to the clients to only put a 10 and nothing else. The other thing as zero, that seemed a bit odd, then why not just have a zero and 10. It’s implying to the clients to only put a 10 and nothing else. The other thing I wanted to mention is that on the checklist of things that are checked for the car, the AWD service was not checked, but I was asked to consider doing the service, which I did do. Just thought to mention that the service recommended should be checked off on the checklist. The agent is always very helpful and his service is excellent. More

All of the staff is friendly and respectful. The sales people are trustworthy, true to their word and they follow through on what they say. It's a dealership with integrity! The sales people are trustworthy, true to their word and they follow through on what they say. It's a dealership with integrity! More

Fast professional service, all questions answered, clear communication, there was some issue with the missing appointment time, but the manager was able to fit it in their schedule and the service was done communication, there was some issue with the missing appointment time, but the manager was able to fit it in their schedule and the service was done while I was waiting. Very good friendly service. More

Very professional, friendly and easy to deal with. Able to get in and out in a timely manner. Able to get in and out in a timely manner. More