Jim Coleman Nissan of Silver Spring

Fast and friendly service, they resolved the issue and scheduled a follow up when the required part arrives scheduled a follow up when the required part arrives More

Love getting my car serviced here! Excellent and consistent service. Great staff that always makes sure everything is handled properly. Excellent and consistent service. Great staff that always makes sure everything is handled properly. More

The service Professionals inspected my car and charged my battery. And they tried to find the problem that I mentioned. Roy was amazing! super helpful! battery. And they tried to find the problem that I mentioned. Roy was amazing! super helpful! More

I was told that the passenger-side airbag needed to be replaced, but Nissan no longer made the airbag required for my car (2004 Nissan 350Z). Also, an aftermarket part could not be warrantied. In shor replaced, but Nissan no longer made the airbag required for my car (2004 Nissan 350Z). Also, an aftermarket part could not be warrantied. In short, I have no choice but to buy a new car even though my car has less than 80,000 miles on it. Also, I was told that brake pads on my car were of poor quality and needed to be replaced. This was disturbing because my car had only been serviced at Nissan Service Centers. So, if there were poor quality pads on my car, it was put on there or at another Nissan Service Center. Very disappointing. This makes me reluctant to buy another Nissan car. More

Very warm and personal customer service. Waiting area was pretty nice, although it was rather small. Waiting area was pretty nice, although it was rather small. More

He was polite and helpful. Nothing much else to say. to fill in 15 words. Nothing much else to say. to fill in 15 words. More

Great and efficient service. Pleasant to speak with and get information from. Appreciate the care. Pleasant to speak with and get information from. Appreciate the care. More

The dealership has been great with regard to the sale of my vehicle. The service procedure was fine, but I originally tried to schedule it about a month ago and was told to wait until the truck had over 5, my vehicle. The service procedure was fine, but I originally tried to schedule it about a month ago and was told to wait until the truck had over 5,000 miles on it. That was fine, but about a week before my appointment, it t started to hesitate when initially moving or turning. This was very upsetting because I’ve only had the vehicle for five months. Fortunately, the service seemed to take care of the problem. More

This is the best dealership I have been to. The service and experience were excellent. Brian answered all of my questions thoroughly. I will make this my go-to dealership moving forward. The service and experience were excellent. Brian answered all of my questions thoroughly. I will make this my go-to dealership moving forward. More

Thomas was very professional and thorough in his explanation of what was going to be done on the car. He answered all of the questions that i had. It was a very pleasant experience explanation of what was going to be done on the car. He answered all of the questions that i had. It was a very pleasant experience More