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Jim Coleman Nissan of Silver Spring - Service Center

Silver Spring, MD

4.7
252 Reviews

252 Reviews of Jim Coleman Nissan of Silver Spring - Service Center

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June 27, 2025

Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring sinc More

by PATTALIAFERRO87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Jim Coleman Nissan of Silver Spring responded

Hello Patrick, Thank you for taking the time to review our service department. I left you a voice message a short while ago to discuss your issues and to come up with a positive resolution. Our service team did not handle this situation in accordance to the standards set by the Jim Coleman Auto group. You are a valued longtime customer and we will do our very best to regain your trust. Please call us back at 301-890-2800

June 20, 2025

Went so smoothly! Good value. Especially loved the car wash. Advisor was very thorough and smart More

by RESACMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Service is fast and advisor is very helpful. Parts department guy very helpful too. Good service. More

by VERNATCAS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I am always treated very well and very professional 👌. I like the way they keep me in form while working on it. More

by MAURICE132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

The Toyota dealership is better. I came in with no warning lights and less than 2 miles away a warning light came on More

by MICHAELAT1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Polio-Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mccutchen
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I paid for an unnecessary repair of front axle. The noise was identified incorrectly as a damage but the noise was still there even after the replacement of front axle. The problem was with tires t More

by NAUSHAD_M22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Jun 06, 2025 -

Jim Coleman Nissan of Silver Spring responded

Good afternoon Naushad. Thank you for taking the time to give a review of your experience with our service department. Unfortunately we're unable to look up your profile in our database. Please call and ask for Service Director Roy Ucanda at Nissan of Silver Spring to discuss options. You can reach us at 301-890-2800. We look forward to hearing from you.

June 02, 2025

I always have a wonderful experience with Bryan. He's very professional and knowledgeable. Always ready to answer questions I have. More

by SUKI.COOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onesty Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Ed
June 01, 2025

Service was helpful, accommodating, thorough, and quick. Very happy. They took care of a recall on short notice, checked everything, adjusted tire pressure, and washed the car. More

by NINAAMYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Thomas was very friendly and professional. I needed a lot of work done and he made it as painless as possible! Thanks More

by M Bridgewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

It’s expensive; I have been asked nearly - 8. 5K to fix Nissan Sentra 2018 SV transmission issue. I paid $227 for the diagnosis and this also unfair. More

by ETHIOLK
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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