Jim Coleman Nissan of Silver Spring - Service Center

the tech DID NOT tighten the lug nut on several tires after balancing the tires. could have resulted in a catastrophic injury to me. additionally the tech stripped a stud. subsequently returned to the de after balancing the tires. could have resulted in a catastrophic injury to me. additionally the tech stripped a stud. subsequently returned to the dealership to have it replaced. it was not. the damaged stud was not replaced despite the service manager stating it would be fixed. the resulting careless caused me to have to replace an after market rim, and the wheel hub assembly at my expense since both were damaged by the actions of an inept tech who was not supervised. in all a very disappointing experience. i expected better for a loyal customer. More

Great service; washed the car and vacuumed the inside to boot! Always polite, and the car was ready when promised. boot! Always polite, and the car was ready when promised. More

Knowledgeable and great customer skills. I will definitely recommend Jim Coleman. To my friends and family. I will definitely recommend Jim Coleman. To my friends and family. More

My husband went for our first oil change service , Bryan was great, we strongly recommend it ,thank you was great, we strongly recommend it ,thank you More

It's always a nice experience when visiting Nissan of Silver Spring. Friendly, helpful employee's. Nice clean atmosphere, always polite and helpful. Whatever you need, they are there for you. Great Place Silver Spring. Friendly, helpful employee's. Nice clean atmosphere, always polite and helpful. Whatever you need, they are there for you. Great Place! More

Went in for tire rotation, oil and filter change. With exception of not turning off service indicator. All went well. With exception of not turning off service indicator. All went well. More

Roy was very courteous, timely, polite and most of all, he always greeted you with a smile. he always greeted you with a smile. More

Was processed quickly so I was able to make my meeting on time. thank you time. thank you More

Great customer service I recommend this place They work fast They washed my car after service work fast They washed my car after service More

Great service for my vehicle, they answer all my questions and the wait time is not long at all. questions and the wait time is not long at all. More