Jim Coleman Nissan of Silver Spring - Service Center
Silver Spring, MD
237 Reviews of Jim Coleman Nissan of Silver Spring - Service Center
Very good service. Car sales people to sales dept. No complaints. Good follow up services Car sales people to sales dept. No complaints. Good follow up services More
Great dealership but needs a complete overhual on communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by the the Service department that the technician inflated the tires and that I problably needed to drive around and the light will go off. I drove around the circle twice until the tire pressure showed and the light was still on and the pressure read 25. I drove back to the dealer to show the service rep that the tire pressure indeed was NOT changed. HE drove my car around the back to put air in the tire. More
Jim Coleman Nissan experience with the service department was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. More
Customer service was good. Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time More
The best dealer experience I've had. The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assi The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assistance. The women working acting as if they couldn't be bothered. It needs to change. That's the only down fallni see of this dealership. More
Courteous, on time, and great customer service. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. More
My experience with services was great. Thomas was wonderful and answered every question that I had! Thomas was wonderful and answered every question that I had! More
Service advisor was very pleasant and the service was quick. Waiting area was very clean. quick. Waiting area was very clean. More
Great customer service. Complete satisfaction. When you there, they make sure you fill at home. Complete satisfaction. When you there, they make sure you fill at home. More
I brought my car for oil change and ask to check everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it a everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it and stop the car immediately. Like I said this was my first having this problem with you guys More