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Jim Coleman Nissan of Silver Spring - Service Center

Silver Spring, MD

4.7
248 Reviews

248 Reviews of Jim Coleman Nissan of Silver Spring - Service Center

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June 06, 2025

The Toyota dealership is better. I came in with no warning lights and less than 2 miles away a warning light came on More

by MICHAELAT1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Polio-Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mccutchen
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I paid for an unnecessary repair of front axle. The noise was identified incorrectly as a damage but the noise was still there even after the replacement of front axle. The problem was with tires t More

by NAUSHAD_M22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Jun 06, 2025 -

Jim Coleman Nissan of Silver Spring responded

Good afternoon Naushad. Thank you for taking the time to give a review of your experience with our service department. Unfortunately we're unable to look up your profile in our database. Please call and ask for Service Director Roy Ucanda at Nissan of Silver Spring to discuss options. You can reach us at 301-890-2800. We look forward to hearing from you.

June 02, 2025

I always have a wonderful experience with Bryan. He's very professional and knowledgeable. Always ready to answer questions I have. More

by SUKI.COOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onesty Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Ed
June 01, 2025

Thomas was very friendly and professional. I needed a lot of work done and he made it as painless as possible! Thanks More

by M Bridgewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Service was helpful, accommodating, thorough, and quick. Very happy. They took care of a recall on short notice, checked everything, adjusted tire pressure, and washed the car. More

by NINAAMYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

It’s expensive; I have been asked nearly - 8. 5K to fix Nissan Sentra 2018 SV transmission issue. I paid $227 for the diagnosis and this also unfair. More

by ETHIOLK
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The best ever. I came equipped to spend several hours, but my service was completed before I was ready to leave. More

by REBECCAWHITAKER153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Corzo
May 26, 2025

Called for a appt. Service answered the call & set appt. Dropped off car for recall. Advisor called when completed and vehicle was waiting for me when I picked up. Pe More

by FTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Words that come to mind to describe my experience are friendly, helpful, professional, and prompt. More

by KJWENZEL
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I would recommend it. Unfortunately the cost of parts and service is very high, but I really had no choice because the part for my 10 year old Infiniti was only available More

by JASERUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Adelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Ucanda
1
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