Back

Jim Coleman Nissan of Silver Spring - Service Center

Silver Spring, MD

4.7
259 Reviews

259 Reviews of Jim Coleman Nissan of Silver Spring - Service Center

Sort by
July 13, 2025

My husband went for our first oil change service , Bryan was great, we strongly recommend it ,thank you More

by LOREZEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Went in for tire rotation, oil and filter change. With exception of not turning off service indicator. All went well. More

by MICHAELMCCREA1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

It's always a nice experience when visiting Nissan of Silver Spring. Friendly, helpful employee's. Nice clean atmosphere, always polite and helpful. Whatever you need, they are there for you. Great Place More

by SHARONLWILLIAMS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Roy was very courteous, timely, polite and most of all, he always greeted you with a smile. More

by P.D.WASHINGTON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Ucanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Was processed quickly so I was able to make my meeting on time. thank you More

by NANDNGOLOVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Great customer service I recommend this place They work fast They washed my car after service More

by CYBERMANIT2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Great service for my vehicle, they answer all my questions and the wait time is not long at all. More

by ASMLOPEZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring sinc More

by PATTALIAFERRO87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Jim Coleman Nissan of Silver Spring responded

Hello Patrick, Thank you for taking the time to review our service department. I left you a voice message a short while ago to discuss your issues and to come up with a positive resolution. Our service team did not handle this situation in accordance to the standards set by the Jim Coleman Auto group. You are a valued longtime customer and we will do our very best to regain your trust. Please call us back at 301-890-2800

June 20, 2025

Went so smoothly! Good value. Especially loved the car wash. Advisor was very thorough and smart More

by RESACMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Service is fast and advisor is very helpful. Parts department guy very helpful too. Good service. More

by VERNATCAS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...