
Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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It was a good experience this time Brandon Cannon did a great job of informing me of the needs of my car and kept me informed of the work and costs. I appreaciated his knowdledge and pr Brandon Cannon did a great job of informing me of the needs of my car and kept me informed of the work and costs. I appreaciated his knowdledge and professionalism in getting my problem solved.. More
Service Review Updare Although I had to wait 3 hours for an oil change, I will say the service dept manager really apologized and worked with me. One big complaint was that Although I had to wait 3 hours for an oil change, I will say the service dept manager really apologized and worked with me. One big complaint was that I didn’t have any communication with service rep. He will address that. After all he made me a happy customer. I will give them another opportunity More
Best Experience Ever The best experience we’ve ever had purchasing a vehicle. From being welcomed, to John bringing multiple vehicles to the lot for us to view and choose The best experience we’ve ever had purchasing a vehicle. From being welcomed, to John bringing multiple vehicles to the lot for us to view and choose between, to TJ and Michael and the finance process, everything was easy with high quality and high class. More
Awesome! Professional! Courteous! Great Deal! This Dealership is amazing! They gave me a awesome deal and knew their stuff! If your looking for a dealership that has the vehicle you want and giv This Dealership is amazing! They gave me a awesome deal and knew their stuff! If your looking for a dealership that has the vehicle you want and gives top notch service, this is the one!!!!! I just moved into the Atlanta area wanted to find a dealership that I could trust and Jim Ellis is number 1!! Definitely worth driving downtown in traffic to deal with this dealership! Keep up the good work and look forward to working with Jim Ellis for all my purchase and service needs! More
I thought I was at a shade tree mechanic First I want to say that my service person Brandon and the shuttle guy Tony are good guys. My tire censors worked before I got tires installed. After First I want to say that my service person Brandon and the shuttle guy Tony are good guys. My tire censors worked before I got tires installed. After the tires where installed, the back censors didn't work. I drove home and the flat tire light came on. I went back the next day and they had the nerve to tell me that the batteries went bad. Now they told me the day before the hope the mechanic didn't break them. They checked again the next day and said they are sure he didn't, but all 4 needed to be replaced. To make these better I just had to pay for the parts and they would cover the labor. It just so happened that the batteries only died in the back 2 censors and not the front ones. I expect this crap from a shade tree mechanic and not a business like this. It seems like that every time I bring my car in, I have to go back the next day due to something going on and it cost me more money. I am not sure if I can go back there again. I spent about $800 the first day and then had to spend another $300 the next day for something I still say that they messed up. NOT happy at all. I really want to go back up there and start slapping the crap out of people, but I am not that kind of guy. A very bad taste is in my mouth right now. I try to stay away from bad shops, so I went to the dealership. I am not sure where to go now. More
Best experience ever!!!! Jim Banks the best sells technician. My husband use to do all of the car buying and unfortunately I lost him in December, my anxiety of buying a new c Jim Banks the best sells technician. My husband use to do all of the car buying and unfortunately I lost him in December, my anxiety of buying a new car was extremely high. Him made the process effortless. Thank you!!! More
Slow, expensive, and still not fixed. Came in for warning lights on parking sensors. They took all day to diagnose. Then had to leave car overnight (no loaner) bc pick too late at that p Came in for warning lights on parking sensors. They took all day to diagnose. Then had to leave car overnight (no loaner) bc pick too late at that point. Came back to get it the next day (over $1000 in repairs). And realized still not working. In addition, NO PAINT on sensor!! Told me to come back for paint. I don’t have time for that. More
Great Car Buying Experience I enjoyed working with the team at Jim Ellis GMC Atlanta. Nicole, T.J. and Mike did a great job working with me to find my new vehicle. They took the I enjoyed working with the team at Jim Ellis GMC Atlanta. Nicole, T.J. and Mike did a great job working with me to find my new vehicle. They took the time to explain all the options available and made it easy for me to make my selection. I am really loving my new GMC Sierra! More
Service Cortez did an awesome job explaining To me what the problem was. He also recommended what services I need next. I usually see Tom when I get there or Cortez did an awesome job explaining To me what the problem was. He also recommended what services I need next. I usually see Tom when I get there or make an appointment. Unfortunately, he was out of the office, but Cortez jumped in a reassured me he could be of assistance. I truly appreciate the great customer service. Thank you. More
service personal was very helpful in getting issue resolved All issues were resolved very quickly ,Service manager stepped in and got problems resolved in a very fair way,I was pleased that everyone was honest All issues were resolved very quickly ,Service manager stepped in and got problems resolved in a very fair way,I was pleased that everyone was honest and truthful in getting things resolved. More