Sign In
All Salespeople
Sales Department
This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Jim Ellis Buick GMC Atlanta
4.5
691 Lifetime Reviews
5862 Peachtree Blvd, Atlanta, Georgia 30341 DirectionsSales: (678) 268-6487
Service: (678) 268-6477
Parts: (678) 268-6481
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 691 reviews
December 13, 2019
"Mechanics are good. Communication not so good."
- AWJ1952
Verified CustomerBeen using service for years. Mechanical staff keeps my car in good condition. Service lane staff don’t return calls when they promise, and constantly complain about how busy they are. Very pleasant when they are finally contacted, but would like to see better response.
Read MoreEmployees Worked With
Brandon Cannon
Helpful December 09, 2019
"Frustrated Purchase"
- jasdonaldI came seeking a Costco bargain, spent nearly an hour in discussion and pricing only to find out later That my choice was not the full Costco bargain, denying me the additional Costco purchasing card worth $750. Then, the next day when I received an email saying that my truck was ready I called my salesperson to confirm and was told that it was not. More confusion ensued when I was told she would call me back when it was ready and received a call after 7:00pm saying that she had been trying to call but could not get through. It was not until the next day that I could come by, deliver my check and drive away successfully. Happy with the truck; a little frustrated by the service.
Read MoreDecember 09, 2019
"Very pleasant"
- DiceI have been to a few dealerships and by far the best Customer Service you can ask for. I got the vehicle that I wanted at a fair price without any pressure form the employees.
Read MoreDecember 09, 2019
"listened and responded to concerns"
- LANETTE1616Was very pleasantly surprised by how responsive the service personnel was on a simple service visit. The last service I took my car elsewhere as I could not stand the employees at Jim Ellis in the past. Very glad to know they have changed their service attitude and will return in the future.
Read MoreEmployees Worked With
John Jones
December 06, 2019
"Maintenance 1 Service"
- RWHEELER47The service visit was exceptional. The vehicle was promised back with in one hour and I had all work completed in slightly less time than one hour. The service supervisor worked with me to make sure I received all the service my vehicle needed and was able to use all applicable discounts.
Read MoreEmployees Worked With
Not available
December 05, 2019
"Jim Ellis GMC "
- Joe P.Went in intending only to test drive/look at a new Sierra 1500. Turned out to be such a great deal that I went ahead and made the purchase. Blake gave me all the info I needed to make the decision. Michael Mills did an excellent job on the fiance side. He was very honest and transparent. It was overall a good experience.
Read More
