Jim Ellis Buick GMC Atlanta

New Vehicle a Breeze They were helpful, kind, and helped me purchase a new vehicle at a great price. I would recommend anyone looking for a GMC or Chevy to Jim Ellis! They were helpful, kind, and helped me purchase a new vehicle at a great price. I would recommend anyone looking for a GMC or Chevy to Jim Ellis! More

Purchase of my GMC Terrain Your staff was very casual. Was not pushed but guided with no pressure. Shown everything I asked for. This was my fourth vehicle from this operatio Your staff was very casual. Was not pushed but guided with no pressure. Shown everything I asked for. This was my fourth vehicle from this operation going back to the days of Hix-Greene Buick. More

Awesome service I made an appointment with my service advisor Cortez Heath that no longer worked there. I had no idea he no longer worked there and the staff worked I made an appointment with my service advisor Cortez Heath that no longer worked there. I had no idea he no longer worked there and the staff worked me in any way. John jones tried his best to accommodate me. More

service review Excellent customer service. jesus guiterrez at gmc service service and represented jim ellis very well. I would recommend Jim Ellis to all my friends Excellent customer service. jesus guiterrez at gmc service service and represented jim ellis very well. I would recommend Jim Ellis to all my friends and family More

Great Dealership The General Manager made sure I was able to purchase exactly what I wanted to buy. Awesome people to work with, and I absolutely love my car. The General Manager made sure I was able to purchase exactly what I wanted to buy. Awesome people to work with, and I absolutely love my car. More

Blake made our purchase of a new Buick Envision painless! Blake searched until he found the model with all the features that I desired. He was both professional and extremely helpful in the entire process Blake searched until he found the model with all the features that I desired. He was both professional and extremely helpful in the entire process. More

Very patient with me as I worked my way to the best vehicle for my needs. Thank you for everything, guys! I’ll be back. vehicle for my needs. Thank you for everything, guys! I’ll be back. More

Basic Recall Work did Not much to say, took my SUV in for Recall work (adjust/tweak the braking computer), appointment scheduled at 8am Saturday, got there about 7:35 they Not much to say, took my SUV in for Recall work (adjust/tweak the braking computer), appointment scheduled at 8am Saturday, got there about 7:35 they weren't open, (I didn't know the hours, that's on me), finally opened and was promptly attended to. Was told it would take 90 minutes, turned in to a little over 2 hrs. Everything seems to be fine, that was it....no charge since it was Recall work, BUT YOU BETTER BELIEVE I ASKED THAT COST QUESTION BEFORE I SURRENDERED MY KEYS, I have been critical of the pricing at this dealership and I would have just walked if there was going to be a charge. More

8 hour oil change I dropped my car off 2 hours before my 12 noon appointment, reassured my car would be ready before 4p. After NO COMMUNICATION from Jim Ellis, I began I dropped my car off 2 hours before my 12 noon appointment, reassured my car would be ready before 4p. After NO COMMUNICATION from Jim Ellis, I began calling. All circuits were busy, now could answer, technician will call you right back, 20 minutes and more than 7 calls placed by me, I find out they have just started on my car. It is after 4p, at this point. I call back after 5, because no one has told me if car is ready, and It is going to take more than a minute to get there. I arrive at 6p, car is mostly ready. We have had all service on 2 vehicles done at this dealership, today was BY FAR THE WORST. Sad to see, really disappointed. No attempt at customer recovery, apparently, we really are just a number. More

Great Service I was pleased with the service and kindness of they're employees. Great job definitely coming back for other repairs. Thank you very much Jim Ellis I was pleased with the service and kindness of they're employees. Great job definitely coming back for other repairs. Thank you very much Jim Ellis More