Jim Ellis Buick GMC Atlanta

Awesome service I had concerns with my cars shocks and tires. Tom took the time to explain the support system for my car and explained why I was experiencing issues w I had concerns with my cars shocks and tires. Tom took the time to explain the support system for my car and explained why I was experiencing issues with my tires. I very excited that I came to Jim Ellis for service, Great customer service and technical support. More

New Truck Purchase Easy to work with. We only had to go back and forth one time on pricing which is what I expected. Very friendly and eager to earn your business. Easy to work with. We only had to go back and forth one time on pricing which is what I expected. Very friendly and eager to earn your business. More

Faster than expexted I had a check engine light. I called first thing in the morning. They set up an appointment that day and then checked it out. It was under warranty I had a check engine light. I called first thing in the morning. They set up an appointment that day and then checked it out. It was under warranty because I bought a certified pre-owned car (get the warranty). They fixed it and I walked out without a bill. Remember, get the warranty. I met my service rep, Brandon Cannon, and it was good to set up our relationship. I hope I won't be back soon but I know who to talk with now. More

Excellent experience John was professional and friendly. The focus on making sure the customer experience was pleasant was evident. Every staff member contributed to makin John was professional and friendly. The focus on making sure the customer experience was pleasant was evident. Every staff member contributed to making my service experience positive. More

Excellent customer service and quality work Cortez Heath is my Service Advisor and he is an excellent manager. He clearly outlined what was needed and how long it would take. I live a long way f Cortez Heath is my Service Advisor and he is an excellent manager. He clearly outlined what was needed and how long it would take. I live a long way from the dealership so I appreciate that and made plans for Uber pickup and for a family member to drop me off when the vehicle was ready. They do have a shuttle but I live outside the range. They sometimes have a courtesy car available (unless another customer is using it) but I didn’t really need that. Everyone is friendly and professional and ethical in what they recommend. More

Best car purchase experience ever First time ever where the process of purchasing a car was actually pleasant. Everyone at the dealership was very professional. They did everything t First time ever where the process of purchasing a car was actually pleasant. Everyone at the dealership was very professional. They did everything they could to find the exact car that my wife and I wanted. They kept us updated on the progress and were never annoying or hard selling. When we finally found the car we wanted I dreaded the dance (haggling over price), but that never happened. They calculated the figures and were spot on, so that I never had to go back and forth with a counter. I appreciated that immensely. After purchasing the car Barry took the time to sit in the car with us and explain all the features and made sure we were comfortable with the new car before we left. More

The Best Attentive and honest. Thank you for taking care of my vehicle and the communication throughout the day. My vehicle is back running As if I just bought Attentive and honest. Thank you for taking care of my vehicle and the communication throughout the day. My vehicle is back running As if I just bought it. More

Pleasant Experience I brought the car in for a routine oil change and tire rotation. I was told it would take about 90 minutes, and they actually finished in less than t I brought the car in for a routine oil change and tire rotation. I was told it would take about 90 minutes, and they actually finished in less than the quoted time. I was able to work in the nice customer lounge area while I was waiting, and was on my way shortly after the work was completed. More

Great for certified repairs I hadn't been here until I had a car under warranty, but it's great for certified service. I love the online scheduler tool. I hadn't been here until I had a car under warranty, but it's great for certified service. I love the online scheduler tool. More

2018 GMC Sierra Denali Jake did a great job finding the truck for me for a good price! LoJack installed quickly. My hardtop cover came in quickly and I was notified immedi Jake did a great job finding the truck for me for a good price! LoJack installed quickly. My hardtop cover came in quickly and I was notified immediately on arrival. More