Jim Ellis Buick GMC Atlanta

Excellent Service Tom always provides excellent Customer Service, promptly, makes appropriate recommendations and deals with the issues that keep our Enclave in top ru Tom always provides excellent Customer Service, promptly, makes appropriate recommendations and deals with the issues that keep our Enclave in top running order. We are very pleased with the Service provided by Jim Ellis. More

Diagnostic I try to come here for all service and maintenance for my Buick. Brandon Cannon is always professional and explains what my car needs thoroughly. Some I try to come here for all service and maintenance for my Buick. Brandon Cannon is always professional and explains what my car needs thoroughly. Some of the best customer service I've experienced anywhere. More

Excellent Service Service was outstanding. Tom is very professional and makes I only get service needed.He update you while your car is being serviced. I have never ha Service was outstanding. Tom is very professional and makes I only get service needed.He update you while your car is being serviced. I have never had a bad experience at Jim Ellis. More

Long and confusing I waited for over 2 hours to get an oil change and to tell me my car need $1200 worth of work. The invoice is so confusing, everything is crammed toge I waited for over 2 hours to get an oil change and to tell me my car need $1200 worth of work. The invoice is so confusing, everything is crammed together and no real total sum and labor charges. I don't know what I will be truly paying. Not happy. You all use to wash or vacuum my car. I think it's sad that other Buick dealerships are send me better deals than the one I got my car from. I do believe I will drive the extra mile for better satisfaction More

Very happy with our purchase We had been to another Buick dealership and other dealerships as well prior to going into Jim Ellis Buick. Dave met us at the door and was very eager We had been to another Buick dealership and other dealerships as well prior to going into Jim Ellis Buick. Dave met us at the door and was very eager to listen to what we had to say. He to us he was fairly new but was still able to answer almost all of our questions. Those he couldn’t, he found out. He worked with us and we ended up getting 2 new cars. We are happy with our new Envision and Encore. Thank you Dave. He also stayed until about 11:00 pm to accommodate us. More

Ricardo is excellent and will not waste your time Ricardo is very professional and he helped me relax when everything didn't happen at the speed of light. He is very knowledgeable and effective when i Ricardo is very professional and he helped me relax when everything didn't happen at the speed of light. He is very knowledgeable and effective when it comes to helping his customers make a great deal. Also, I enjoyed talking to him, we have a lot in common. Dave V. More

Change Oil & Hitch Installation The Service Department provided us with courteous, professional, timely, and Customer focused. We are highly pleased with the service provided by the The Service Department provided us with courteous, professional, timely, and Customer focused. We are highly pleased with the service provided by the Jim Ellis Team! More

Friendly,courteous enjoyable Jake was on time. Low pressure, hospitable. A pleasure to do business with. Mike was also very good to work with. I was not pressured. They listened w Jake was on time. Low pressure, hospitable. A pleasure to do business with. Mike was also very good to work with. I was not pressured. They listened with patience. More

Oil Change and Cooling System Service I was told work would take a couple hours and it did. Recommended work was discussed with me before start of service and after service was complete. I was told work would take a couple hours and it did. Recommended work was discussed with me before start of service and after service was complete. More

overheated / broke down on highway Got towed to Jim Ellis Atlanta after breaking down on the highway. Jim Ellis Mall of GA could not diagnose heating or transmission issues the day bef Got towed to Jim Ellis Atlanta after breaking down on the highway. Jim Ellis Mall of GA could not diagnose heating or transmission issues the day before. Jim Ellis Atlanta diagnosed coolant leak, needed new radiator, 2 new hoses, and need for new engine mount. Jim Ellis Atlanta took me with only 1 hour notice. Had to order some parts. Had the vehicle ready by 8:40 am the following day. More