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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,652 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,652 reviews

May 08, 2018

Excellent Customer Service !!! I have been dealing with John Anderson for the past several years at Jim Eliiis Servixe Center in Atlanta . His Customer Services is beyond exceptiona More

by CDHAYES19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for the many years of your business! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2018

Positive Experience Very pleasant atmosphere. Everyone was really nice. The process was easy and pressure free. I would definitely recommend this dealership if you’re in More

by PJ Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Quinones
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your strong recommendation, PJ! We hope to be of service to you again down the road!

May 04, 2018

Excellent Service Tom always provides excellent Customer Service, promptly, makes appropriate recommendations and deals with the issues that keep our Enclave in top ru More

by DENWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to hear Tom always provides you with such outstanding service! Thank you so much again for your feedback! We hope you have a great day!

May 04, 2018

Diagnostic I try to come here for all service and maintenance for my Buick. Brandon Cannon is always professional and explains what my car needs thoroughly. Some More

by jasonwilson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stephenson, Brandon Cannon
May 25, 2018 -

Jim Ellis Buick GMC Atlanta responded

We hope you continue to choose Jim Ellis Buick GMC as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!

April 30, 2018

Excellent Service Service was outstanding. Tom is very professional and makes I only get service needed.He update you while your car is being serviced. I have never ha More

by LMCTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
May 01, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

April 28, 2018

Long and confusing I waited for over 2 hours to get an oil change and to tell me my car need $1200 worth of work. The invoice is so confusing, everything is crammed toge More

by TSP2N2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. We would like the chance to talk to you further so please do call us at (888) 472-9035 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

April 28, 2018

Very happy with our purchase We had been to another Buick dealership and other dealerships as well prior to going into Jim Ellis Buick. Dave met us at the door and was very eager More

by Isaveulife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mathews
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2018

Ricardo is excellent and will not waste your time Ricardo is very professional and he helped me relax when everything didn't happen at the speed of light. He is very knowledgeable and effective when i More

by DaveVan
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2018

Change Oil & Hitch Installation The Service Department provided us with courteous, professional, timely, and Customer focused. We are highly pleased with the service provided by the More

by hardin59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2018

Friendly,courteous enjoyable Jake was on time. Low pressure, hospitable. A pleasure to do business with. Mike was also very good to work with. I was not pressured. They listened w More

by the_gray_family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jake Bugrovsky
Apr 29, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Atlanta! Please let us know if there is ever anything else we can do for you! Safe travels!

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