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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.5
1,911 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,911 reviews

September 08, 2015

New car purchase 2015 Buick LaCrosse I have been involved with the now present Jim Ellis since 1985. I've purchased my 5th car from them today. (Mitchell Motors, Hix Green, Bickerstaff an More

by Red Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Banks - Sales, Tom Culp - Sales Manager and Jasmine Kennedy - Finance, AG in Service is great too.
August 21, 2015

Great deal on super fine Enclave Thank yo Tom Thanks to Tom Culp for working with my Sales Guy to give me maximum customer oriented experience in getting my wife the Buick Enclave what a great More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Culp
August 21, 2015

super helpful! Jim Banks and everyone at Jim Ellis Buick GMC Atlanta were extremely helpful. I got a wonderful deal on a GMC Terrain and the finance people really wo More

by aliceoneal
Recommend Dealer
Yes
Employees Worked With
Jim Banks , Mike Power
August 19, 2015

SEYMOUR C. =The best salesman! We want to say thank you to Seymour Content! We found our 2015 Yukon XL through Seymour, and he was so great to work with. He was always available wh More

by Weluvsuvs!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seymour Content
August 11, 2015

Excellent experience I was in the market for a 2015 convertible Corvette 3LT and surprisingly one came available. My salesman contacted me and I stopped in to see it. The More

by CorvetteLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Sims
July 03, 2015

Over and beyond Traveling from Chicago over 4th of July weekend and check in light came on in the mountains. Went in first thing in the morning with no appointment. More

by PRobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Haloda, and A.G. Elder
June 05, 2015

Easy to work with We had a great experience with buying our new Buick Enclave. We worked with Jeremy Walters and from start to finish he was a pleasure to work with. More

by Enclave15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Walters
Jun 08, 2015 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking thing time to share your feedback! We are glad to hear that Jeremy was able to provide you with such excellent service from start to finish during your car buying experience. Our team aims to always treat our customers with the higher level of service that they deserve. Thank you for your business, and please do not hesitate to let us know if there is anything else we can do for you. Enjoy your new Enclave!

April 14, 2015

Bad service, overpriced, completely unhelpful. This dealership was SLOW in every way, slow to pick up phones, slow to diagnose problems in the car, slow to let me know when my car was ready, slow t More

by pontiacatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one told me who did the work on my car, the only person I ever even saw was the cashier.
May 04, 2015 -

Jim Ellis Buick GMC Atlanta responded

We are sorry that you are dissatisfied. As we pointed out, with your car having a salvage title, GM will not pay for warranty work other than recalls. We are sorry that you are having this problem with the title on your vehicle but GM will not pay for repairs on a vehicle that has a branded or salvage title. Your recourse is with the dealer you bought the vehicle from. You should contact them and see if they will help. If you would like our assistance, please let us know. Angela Nunnally – Client Satisfaction Manager

May 05, 2015 -

pontiacatx responded

My car title is NOT a salvage title, I brought the title into your dealership as I was told to do by GM. I have a clean title and proof from the Dept. of Revenue that it has always been so.

March 20, 2015

Horrible Service Department I am extremely disappointed in Jim Ellis GMC’s service department. The service advisors communication skills are horrible. We asked multiple times to More

by AlexC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Cummings
Mar 30, 2015 -

Jim Ellis Buick GMC Atlanta responded

We agree, this was not our finest hour or what we are known for as a whole. An employee situation was the contributing factor and that has been resolved. We're sorry Alex got caught in the middle of an internal employee problem. This doesn't happen often but it did this time and we apologize.

February 07, 2015

Great experience After a terrible experience at a Chevrolet dealership South of Atlanta I called into Jim Ellis Buicks service department. A service rep took my vin nu More

by T.Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.G.