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Jim Ellis Buick GMC Atlanta
Atlanta, GA
2,076 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,076 reviews
April 04, 2018
Nice People Very nice people. They explain everything thoroughly so that you understand exactly what is going on with your car. They also accept coupons. Great Very nice people. They explain everything thoroughly so that you understand exactly what is going on with your car. They also accept coupons. Great people More
by speterson0610
Verified CustomerEmployees Worked With
Brandon Cannon
April 04, 2018
Very smooth transaction!!!! Two thumbs up for Nina!!!! She was a pleasure to work with. She was very easy to work with and listened to all my needs. Two thumbs up for Nina!!!! She was a pleasure to work with. She was very easy to work with and listened to all my needs. More
by reem.miller
Employees Worked With
Nina Richardson
April 04, 2018
Extremely poor customer service at the service center I took my truck to get a tail light replaced because of condensation on the inside. I called a week in advance so they could get the necessary parts. I took my truck to get a tail light replaced because of condensation on the inside. I called a week in advance so they could get the necessary parts. When I got there, he said there was a recall, and needed my truck for at least 3 hours. This was at 10:30. I said I needed to be somewhere by 1, and he advised I get a ride or they had a shuttle that could take me. I asked about rescheduling, and he said since it was here, he had to do the recall. So I said ok, I’ll take the shuttle. He said ok, are you within 10 miles, I said, well, it’s 11 miles. He said sorry, we can only go 10... 1 miles extra was too much for them to accommodate. So I get an Uber and spend $20-$25 to get home. I get a call AN HOUR later, saying it’s ready... when i go to pick it up, he said he had to order the light fixture. Now that it’s come in, I’ve already moved to SC, and they won’t ship it to a GMC dealership in SC for them to install it. Extremely poor customer service....... More
by WEBBIE1023
Employees Worked With
Tom Rickard
April 04, 2018
Pre spring break visit Tom Rickard is so helpful. He is always available and gets the job done right!! I needed a fair amount of work done prior to a long drive to DC. Not o Tom Rickard is so helpful. He is always available and gets the job done right!! I needed a fair amount of work done prior to a long drive to DC. Not only was it finished but my car was washed as well. Thank you Tom and JIM ELLIS buick service!! More
by JENNIFERFRANKOWSKI
Employees Worked With
Tom Rickard
April 04, 2018
Great customer service! Thumbs up! Great customer service. Great service. Sweet shuttle service. Beautiful showroom cars. I will defintely refer you guys to family and frien Thumbs up! Great customer service. Great service. Sweet shuttle service. Beautiful showroom cars. I will defintely refer you guys to family and friends that own your vehicles. More
by DMRW223
Employees Worked With
I think it was your new employee John who sits next to Brandon., Tom Rickard
April 04, 2018
Awful Bought a used car that broke in a few months. Had to replace almost every detail in it. When came to complain, was ingnored and laughed at, was told: Bought a used car that broke in a few months. Had to replace almost every detail in it. When came to complain, was ingnored and laughed at, was told: "what did you expect from buying a used car". The worst customer service. They just try to sell you anything, good or bad, and as soon as they do, they wash their hands as they know now it's your problem. More
by ELENA.GRATSKAYA
Employees Worked With
Don't remember names
March 29, 2018
Purchase of new vehicle Elvis Mera was great! Courteous and accommodating! Process was seamless and he worked with us to stay within budget. I ended up with car I’m happy wit Elvis Mera was great! Courteous and accommodating! Process was seamless and he worked with us to stay within budget. I ended up with car I’m happy with and feel good about the deal. More
by Cmcostello
Employees Worked With
Elvis Mera
March 21, 2018
Correcting my original review Nicole Was very knowledgeable. She answered all my questions. She activated on star and programed all of my contacts On my phone in the system. Nicole Nicole Was very knowledgeable. She answered all my questions. She activated on star and programed all of my contacts On my phone in the system. Nicole also advised she would be available anytime I had a question I could just call or come by the dealership. More
by BillF
Employees Worked With
Nicole Quinones
March 19, 2018
Great experience From test-driving, to financing & vehicle setup, great car buying experience @ Jim Ellis Buick GMC Atlanta. Received great customer service from Nina From test-driving, to financing & vehicle setup, great car buying experience @ Jim Ellis Buick GMC Atlanta. Received great customer service from Nina & TJ. Will buy again from them!!! Love my Buick Envision. More
by Bradley231522
Employees Worked With
TJ Manji, Nina Richardson
March 09, 2018
Awesome car leasing experience! Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole process. I will always come back to her for future leases / purchases! More
by rcbeall1
Employees Worked With
Nicole Quinones
