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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
971 Reviews

971 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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June 09, 2025

It was a simple problem, but it got resolved quickly and efficiently. Courteous service. I was pleased with the fast service and car wash I received. Video was helpful. More

by IBROD
Recommend Dealer
Yes
Employees Worked With
Ted Weinsziehr
June 07, 2025

For new GMC truck made me pay for oil change that was covered for first 20k miles. Told them it was covered and still made me pay the $210 to get my truck back without researching it. So now burden on me More

by M_ROUSH
Recommend Dealer
No
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS PENNINGTON
June 03, 2025

After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginni More

by stanleyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bernard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AND,THE REST OF YA'LL!!!
Jun 07, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Got all the problems taken care off . Great communication and professionalism. Thank you for everything More

by phongduong1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Jim Ellis Buick GMC Atlanta responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Christ provided Great customer service and went above and beyond Chris called to update me on what was going on with my vehicle consistently More

by DRJOYCEPATTERSON
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS PENNINGTON
Jun 04, 2025 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 27, 2025

Chris kept me updated on my car progress. Offered to assist setting up a rental car for my next visit. More

by Ms. Young
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS PENNINGTON
May 29, 2025 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC!

May 24, 2025

Great Larion is great - look forward to do more business in the future Larion is great - We look forward to do more business in the future More

by mmalone4
Recommend Dealer
Yes
Employees Worked With
Larion
May 27, 2025 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

May 20, 2025

I definitely recommend Jim Ellis Buick they do a great service I love their work More

by vasquezmichael398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Jim Ellis Buick GMC Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 18, 2025

They are clean efficient organized. Dewayne was very helpful. He even hooked me up with a rental car. More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivory
May 21, 2025 -

Jim Ellis Buick GMC Atlanta responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

I liked the attention they give to everything, Even sent me a video, I do wish the videos were more interactive but this is better than anyone else. More

by darren30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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