Jim Ellis Buick GMC Atlanta - Service Center

Ted stepped up and help us get a rental car when our car broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expec broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expected they made the wait seem better. More

We had a minor incident with my truck at the dealer and they were accommodating and immediate which i appreciated very much. Highly recommend. they were accommodating and immediate which i appreciated very much. Highly recommend. More

Excellent communication and made my accessory installation process ease and seamless. Excellent communication from start to finished. Dewayne made my accessory installation process easy and seaml installation process ease and seamless. Excellent communication from start to finished. Dewayne made my accessory installation process easy and seamless. More

Very poor customer service. All of the personnel seem that they want to avoid eye contact so they don't have to wait on you. All of the personnel seem that they want to avoid eye contact so they don't have to wait on you. More

They are consistent it was a big deal to have my vehicle clean when I picked it up it was they communicated well with me clean when I picked it up it was they communicated well with me More

Amazing customer service! The dealership is a family atmosphere and they take care of all of my service needs. The dealership is a family atmosphere and they take care of all of my service needs. More

Dewayne and his whole service team were outstanding! After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined th After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined the recommended repair. And even though it took a day or two longer than we had thought initially, they found & fixed the problem for a lot less than we had (anxiously) expected. Everyone we dealt with at the dealership (including the front receptionist, whose name I don’t know, but who kindly helped arrange a short ride for me to be dropped off at the Enterprise location just down the street) was courteous, friendly & professional. I mean it when I say: as long as g as this is the level of service provided by your dealership, we will never go to another GMC dealer again! More

Great service experience. Drop off was fast, work was clearly communicated, car was ready quickly, and pricing was fair. Drop off was fast, work was clearly communicated, car was ready quickly, and pricing was fair. More

Fantastic! Love the video the tech sent with diagnostics. Chris was the bomb! Only downside was my receipt said I declined recommendation for brake pads when th Love the video the tech sent with diagnostics. Chris was the bomb! Only downside was my receipt said I declined recommendation for brake pads when the recommendation was to replace pads IF I wanted to stop the squeak as the pads were in great shape per technician. More