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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
964 Reviews
Call Service Center (770) 525-7429

964 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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May 20, 2025

I definitely recommend Jim Ellis Buick they do a great service I love their work More

by vasquezmichael398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025

They are clean efficient organized. Dewayne was very helpful. He even hooked me up with a rental car. More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivory
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May 17, 2025

I liked the attention they give to everything, Even sent me a video, I do wish the videos were more interactive but this is better than anyone else. More

by darren30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025

They were courteous. The work was done efficiently. I was pleased with the timeliness for completion. More

by LJSIMM
Recommend Dealer
Yes
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May 18, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Ellis Buick GMC and we hope to see you again.

May 15, 2025

They were very helpful, friendly, and efficient. Ted exceed my expectations when I requested assistance with issue. More

by LJSIMM
Recommend Dealer
Yes
Employees Worked With
Ted.
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May 18, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 13, 2025

I had the unfortunate luck of finding a large bolt with one of the tires on my 25 Sierra while staying only 1 night in Atlanta. I had to quickly call around and find someone with the same tire in stock tha More

by Greg P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thank you! We love hearing from our customers and are glad you had such a positive experience with us. If you need anything else, don't hesitate to call or stop by. Have a great day!

May 11, 2025

They didn't reset my oil change setting When they change my oil, they did not reset my oil change light More

by aplustitlepawn
Recommend Dealer
No
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May 17, 2025 -

Jim Ellis Buick GMC Atlanta responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you have a chance to stop by, we'd be more than happy to reset that for you. We apologize for any inconvenience this may have caused.

May 06, 2025

It was a great experience! ! He told me it would be a few hours and he was exactly correct!! He was very kind and professional. Thank you!! More

by keamartina
Recommend Dealer
Yes
Employees Worked With
TED WEINSZIEHR
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May 09, 2025 -

Jim Ellis Buick GMC Atlanta responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

Professional, responsive, friendly and great service. Goes the extra mile to make you happy as a customer. More

by DEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Craft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pippin - 5 stars!
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May 04, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2025

Listen to any complaints and react on them Listen to any complaints or concern and react on them making you feel real comfortable doing business with the dealership. More

by Reginald Heard
Recommend Dealer
Yes
Employees Worked With
Brandon Patrick black
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Apr 25, 2025 -

Jim Ellis Buick GMC Atlanta responded

Reginald, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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