Jim Ellis Buick GMC Atlanta - Service Center

Very good. No No no no no no no no no no no No no No No no no no no no no no no no No no More

My vehicle was making a noise that was not normal. After waiting for over 1.5 hrs., I had to call the number provided to me to ask if they found out what the noise was and/or if there was a problem. I After waiting for over 1.5 hrs., I had to call the number provided to me to ask if they found out what the noise was and/or if there was a problem. I understand waiting but it's helpful to the customer to get periodic updates. More

They were able to complete my repair in a timely manner. Jason helped me navigate my warranty, and was very helpful. Jason helped me navigate my warranty, and was very helpful. More

Great! Driving right now Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving right now Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving More

Dropped vehicle. They kept it until they could repair fuel pump Good communication text and email They kept it until they could repair fuel pump Good communication text and email More

Excellent Professional Attentive As always I have always had an excellent experience with my visits to Jim Ellis. Prompt courteous professional and skilled. had an excellent experience with my visits to Jim Ellis. Prompt courteous professional and skilled. More

Long wait I came in to get my tow hooks installed because they were not installed when I purchased the vehicle. I had to get GMC involved to get them installed. I received a notification saying that they had they were not installed when I purchased the vehicle. I had to get GMC involved to get them installed. I received a notification saying that they had come in stock and for me to go to the dealer and get them installed. When I got there nobody knew anything about it. The service advisor said that he would take care of it and he did. I don't remember his name, but at least he took care of the problem. More

Although I had an appointment it took a long time to get the tire changed. You had only one service person working. No problem with the tire. the tire changed. You had only one service person working. No problem with the tire. More

Everyone was so nice and great and fast They smiled and welcomed me It was fab! welcomed me It was fab! More

Everything was very good . The employees are very nice. I would most definitely purchase another truck from Jim Ellis Buick Gmc The employees are very nice. I would most definitely purchase another truck from Jim Ellis Buick Gmc More