Jim Ellis Buick GMC Atlanta - Service Center

Excellent customer service. Got me in and out Truly a great experience from scheduling to completion Got me in and out Truly a great experience from scheduling to completion More

Fast service,excellent understanding of the problem. we will surely be back. Thumb up for Ted we will surely be back. Thumb up for Ted More

No thank you No thank you Service is good. Little disappointed that my salesman never reached out to see how the new vehicle was working out Little disappointed that my salesman never reached out to see how the new vehicle was working out More

Diagnosing a failing battery then suggesting a replacement. Supervisor took care of my Daughter's Encore when her car had problems in starting. replacement. Supervisor took care of my Daughter's Encore when her car had problems in starting. More

Very good. No No no no no no no no no no no No no No No no no no no no no no no no No no More

My vehicle was making a noise that was not normal. After waiting for over 1.5 hrs., I had to call the number provided to me to ask if they found out what the noise was and/or if there was a problem. I After waiting for over 1.5 hrs., I had to call the number provided to me to ask if they found out what the noise was and/or if there was a problem. I understand waiting but it's helpful to the customer to get periodic updates. More

They were able to complete my repair in a timely manner. Jason helped me navigate my warranty, and was very helpful. Jason helped me navigate my warranty, and was very helpful. More

Great! Driving right now Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving right now Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving Driving More

Dropped vehicle. They kept it until they could repair fuel pump Good communication text and email They kept it until they could repair fuel pump Good communication text and email More

Excellent Professional Attentive As always I have always had an excellent experience with my visits to Jim Ellis. Prompt courteous professional and skilled. had an excellent experience with my visits to Jim Ellis. Prompt courteous professional and skilled. More