Jim Ellis Buick GMC Atlanta - Service Center

Great experience. Very accommodating during our service experience. Everyone was very pleasant. Even to the customers that were not so pleasant to deal with. Very accommodating during our service experience. Everyone was very pleasant. Even to the customers that were not so pleasant to deal with. More

Did not fix my vehicle. Was non responsive and slow. Claimed the vehicle was fixed and worse now than before. Was non responsive and slow. Claimed the vehicle was fixed and worse now than before. More

The man I worked with told me I needed a new $400 battery and that was not the problem at all. and that was not the problem at all. More

Great experience The where great on Time & did good job The always answer m, questions The always answer m, questions More

Communication was challenging. I finally set up a email chain to communicate. Dealership would ot honor prices that Warranty company show as mspr that was listed on GMC direct. I h I finally set up a email chain to communicate. Dealership would ot honor prices that Warranty company show as mspr that was listed on GMC direct. I had 80,000 miles on a vehicle and had to basically have the engine rebuilt. More

Get experience. The only thing I would suggest if a call goes to VM id rather get a call back than a txt from the tech. All in all great experience despite the wait The only thing I would suggest if a call goes to VM id rather get a call back than a txt from the tech. All in all great experience despite the wait time on the transmission More

It was fine I guess. Just didn't seem like a warm welcome. I didn't receive a mileage sticker for my next service window. It would also be nice if my truck was washed aft Just didn't seem like a warm welcome. I didn't receive a mileage sticker for my next service window. It would also be nice if my truck was washed after and didn't have visible signs of service all over the body. More

Great customer service Brandon kept me informed of progress and apologized for delay Highly recommend progress and apologized for delay Highly recommend More

Everyone was so nice, especially Brandon! I like getting the video from the mechanic. The video is very cool! I like getting the video from the mechanic. The video is very cool! More