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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
980 Reviews
Call Service Center (770) 525-7429

980 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

Sort by
October 31, 2023

Very helpful and great service Best service I have ever had and fast. Great and very polite More

by Dan
Recommend Dealer
Yes
Employees Worked With
Service agent Jim
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

October 31, 2023

Class act, professional courteous. Great service He was a great person to work with overall More

by ivanbgregory
Recommend Dealer
Yes
Employees Worked With
Worked with a great rep!
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you so much for your feedback! We hope you have a great day!

October 30, 2023

All was well except i was not aware I had to get out my car and go inside. The other dealer come out to my car. I waited in my car until another car pulled up and driver went inside, so I followed. Wish More

by F_A_TITUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

October 26, 2023

It’s amazing sales persons and service department excellent, I recommend it to anyone else that wants to do business with them More

by joe@oncallelectricga.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
Other Employees : John Jones
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Dec 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

October 25, 2023

Straightforward drop off. Lyft was helpful. Text communication was quick and clear. Easy to communicate More

by Andrew.allan.austin
Recommend Dealer
Yes
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Oct 27, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

October 24, 2023

Too 3 different trips all day 2 get 0 done/pay $195 w light off More

by maellis371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist 5 stars, John Jones, IRVING REYES
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Oct 27, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 05, 2023

I did like the service manager I worked with. Shop was too busy, service too rather long time! More

by Inadbullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recardia was helpful
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Oct 13, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2023

Great service, thanks for checking my truck out. John was very friendly and professional. I look forward to my next service. More

by CEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
September 30, 2023

Very poor communication I can not recommend this dealership. I will not use again. No follow up More

by KEVINJAMESMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
September 18, 2023

Jim Ellis provides great service at every visit. All work performed as promised and with no delay. More

by richard.fuenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Sep 22, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

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