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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
957 Reviews
Call Service Center (770) 525-7429

957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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July 27, 2023

Staff is extremely helpful, informative and polite. They were also flexible with scheduling which is important for me. More

by TRACY.EDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Aug 14, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us!

July 22, 2023

I was pleased with the service. I came in from across town and the wait was not as long as I thought it would be. More

by ANNEPAYNE42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Aug 14, 2023 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

July 21, 2023

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world More

by Edgar Beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood, Scott Unger
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July 13, 2023

Everything went well . Services department was nice and very friendly and respectful. Waiting area was very clean More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 20, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

July 10, 2023

Checked my battery and confirmed that it was bad before putting in a new one. Was easy to get an appointment quickly and then they did the work in about 2 hours. More

by dallas066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

June 30, 2023

Greeted promptly and got in and out in half the time I expected. I will be back to get the other maintenance done that technician recommended. More

by 4kenrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are very happy we could provide you with a positive experience!

June 23, 2023

John Jones provided excellent customer service, and he was very friendly and courteous the entire time More

by ABAYMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

June 22, 2023

My salesman Justin Perlino is exceptional at his job, a wonderful experience. Making my car shopping experience very smooth, Unforgettable. Thanks for having him on your team. More

by Reginald Heard
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Jones, Mark Starks
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Jun 30, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 21, 2023

Good service department with a great customers satisfaction and exellent service. I tried them and it was reliable. More

by ECCEXPRESS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

Jul 02, 2023 -

ECCEXPRESS responded

Yes I’m definitely satisfied with the service

Jul 02, 2023 -

ECCEXPRESS responded

Well I brought the truck and it was fixed in a few days and it’s definitely was what I was doing expecting.

June 20, 2023

Quintin has the best and got my car diagnosed and repaired so quickly. Excellent customer service and follow up!! More

by Traci B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

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