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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
957 Reviews
Call Service Center (770) 525-7429

957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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May 18, 2023

My service advisor was great and kept me informed and the service was quick. I will continue to get my truck serviced at Jim Ellis Buick GMC Atl More

by tsrw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

We sincerely value your business and look forward to your next visit!

May 18, 2023

My service advisor was great and kept me informed and the service was quick. I will continue to get my truck serviced at Jim Ellis Buick GMC Atl More

by tsrw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
May 17, 2023

Friendly knowledgeable and helpful John is great at communicating and explaining things that are going on with my Yukon More

by MIKE.ONORI@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

April 29, 2023

Very slow . Not very service oriented made appointment still told 4-6 to change the oil More

by SHERRYSTANLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 20, 2023

John Jones is the best! He even went out of his way to help me when it was not necessary. Best of the best! More

by CYNTHIAM2003
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Jones, IRVING REYES
Report | Print
Apr 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!

April 18, 2023

John Jones is a great service advisor and does a great job handling customers and opportunities. More

by Leon.melissas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Apr 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 14, 2023

Great experience I will continue using Jim Ellis GMC I will recommend my friends More

by d_sanders@baltsouth.net
Recommend Dealer
Yes
Employees Worked With
--TED WEINSZIEHR Jim Ellis Buick GMC Atlanta
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May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

April 14, 2023

John Jones is great to work with. It seems very busy at the service dept so I’m real happy John’s my primary contact. More

by TWINNUBST
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 12, 2023

Very professional, easy to talk with and communicate. You have outrageous prices. I hope it is because n you pay your employees well. More

by PDUVALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, thanks for your praise and kind comments about our team.

April 06, 2023

Very accommodating, very professional, excellent work. I have dealt with this dealership for many years and am satisfied with their work. More

by A319BURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Apr 07, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs!

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