Jim Ellis Buick GMC Atlanta - Service Center

Very professional, easy to talk with and communicate. You have outrageous prices. I hope it is because n you pay your employees well. You have outrageous prices. I hope it is because n you pay your employees well. More

Very accommodating, very professional, excellent work. I have dealt with this dealership for many years and am satisfied with their work. I have dealt with this dealership for many years and am satisfied with their work. More

Service Dept. was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessme was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessment was thorough and accurate. There were no increases in cost beyond the initial quote. -Quality of work was excellent. Truck operated very smoothly after service appointment. Steering components were checked and lubricated appropriately. Thanks! More

I dropped a vehicle off for Hertz to get the check engine light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they went ahead and fixed it without my knowledge and wanted to charge $182 for pushing an oil dip stick back in. After I drop the vehicle off, I was supposed to be emailed an invoice that I never received. I called and left numerous voicemails and never received a call back. The vehicle said there for about two weeks because of their lack of communication. My location wasted man hours and had an out of service vehicle on our books for way too long because of them. I would never recommend them for fleet companies. Ted was horrible to work with More

It’s an awesome experience to have a quick and efficient service. John had an excellent and exceptional customer service ! Thank you John. service. John had an excellent and exceptional customer service ! Thank you John. More

Experienced, and reflected in the delivery of the quality expected from GMC. My time was as important to them as it was to me. They treated me like I wanted to be treated! Thank you all and I will be back expected from GMC. My time was as important to them as it was to me. They treated me like I wanted to be treated! Thank you all and I will be back ! More

I had no problems while I was there. And i.loved the service I received And i.loved the service I received More

They had difficulty getting to my license plate lamp in order to replace the bulb so they found another route to it. Now the cover is loose. I’m so annoyed. order to replace the bulb so they found another route to it. Now the cover is loose. I’m so annoyed. More

This is the best place in town to have your car serviced and the love that is shared between you and the service department is really genuine and heart felt. My service guy is John he is the best even at 6 and the love that is shared between you and the service department is really genuine and heart felt. My service guy is John he is the best even at 6 a.m. in the morning. He takes that extra step to keep me up to date on any changes in make sure my car is safe for that next road trips and they are trouble free. Thank you for keeping my car serviced and my family safe. More

absolutely amazing! I can’t remember everyone’s name that helped me but there were at least 3 men in the service center that helped me when I was in a major crisis. They I can’t remember everyone’s name that helped me but there were at least 3 men in the service center that helped me when I was in a major crisis. They didn’t really have time to fit me when I showed up, but I’m from out of state and had an emergency with my car that I couldn’t keep driving on it. I was traveling with my children and they got me in right away and fixed my car so I could get back on the road. I couldn’t believe how incredibly kind they were. I believe the mechanics name was Dylan and then there was another really kind gentleman that helped and made sure I got everything I needed and got me safely back on the road. I was on march 16th in the afternoon at around 2 or 3 PM. Thank you from the bottom of my heart! More