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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
989 Reviews
Call Service Center (770) 525-7429

989 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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March 19, 2023

The service advisor was great , the mechanic said he completed the work. I left only to find out he ever put in the switches. Has to go back . Wasted a whole day More

by tpvitale54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
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Mar 23, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 18, 2023

Failed to rotate tires nor inflate tires to correct pressure. No apology just another thirty minutes on top of an hour and a half oil change. More

by Tjs2investments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted W in service
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Mar 23, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 14, 2023

Great communication timely service free lift rides easy to work with will come back for oil change More

by Hunter
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are glad we could help! Thank you, and have a fantastic day!

March 13, 2023

Great Staff And Greater Service. I Highly Recommend This Department To Everyone That I Know. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC!

March 13, 2023

Still haven’t fixed my squeaky brakes. Bought new from y’all and brakes have squeaked since I got it. More

by MCBILLINGSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 12, 2023

This is a top notch dealership which means you have top notch experienced employees who aim to satisfy your customers. More

by HELENHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Weinsziehr
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Mar 17, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

March 08, 2023

Good service from Ted at the desk and explained everything at time of service time More

by Danielmorrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Mar 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC!

March 07, 2023

Great customer service. My advisor was amazing and I will definitely be back I was in and out in a timely manner. More

by Dulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Mar 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 06, 2023

Great service and always very accommodating! Ted Weinsziehr is always very easy to deal with and makes sure you are completely happy. More

by Dana March
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience!

February 18, 2023

Got the job done quickly. Didn’t like the cost but it’s working fine. More

by hunterhum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Feb 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there! We're so happy we were able to help you out!

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