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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
989 Reviews
Call Service Center (770) 525-7429

989 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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February 13, 2023

John Jones, Ted Weinsziehr, James Hart, and Anna Rogers always take really good care of me and my vehicles. More

by Juiceboxyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinsziehr, James Hart, and Anna Rogers, John Jones
Report | Print
Feb 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 13, 2023

Prompt attention at drive through for service. Clean. Service completed as promised. Customer coffee area lacked sugar substitutes. You know, yellow, blue, and pink choices. More

by JAZZMD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted W, John Jones
Report | Print
Feb 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

February 11, 2023

Communication needs work. Appointment times are useless. QA needs to be done on all repairs and services before the job is considered complete for the customer. My car was More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team- Technicians and advisors
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 04, 2023

Super easy to work with when I had to have my car towed for emergency service. More

by JENCOWHIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was very helpful and made it super easy , John Jones
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

February 03, 2023

Ted in service is always great to deal with fair on pricing, he keeps my Buick running smoothly. More

by rodsel2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience!

January 25, 2023

Needed a new battery, they did it as quickly as possible, washed my car and installed the battery, no problem More

by tomandsheilagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

Feb 01, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

January 22, 2023

My service experience was excellent. Jason and John Jones have been terrific in taking care of my service needs. More

by CHARTERMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, John Jones
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

Feb 01, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

Feb 01, 2023 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 21, 2023

John always provides the best customer service experience. I appreciate his help and explanations. Thank you More

by DSALANIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are very happy we could provide you with a positive experience!

January 13, 2023

Did what needed to be done was fairly fast and easily done to my satisfaction More

by DTREADWAY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us!

Feb 01, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us!

January 11, 2023

John took care of all my concerns in a timely manner and had everything set up for me to pick the car up and go More

by TYLER.BOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jan 31, 2023 -

Jim Ellis Buick GMC Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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