Jim Ellis Buick GMC Atlanta - Service Center

Service representative was friendly and helpful. I had only one issue. When my service was completed my car was parked a distance from the service department. I had look for my car. No explanation a I had only one issue. When my service was completed my car was parked a distance from the service department. I had look for my car. No explanation as to why and no apology. More

It took a really long time before my vehicle was looked at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high. at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high. More

I frequent this location so overall I’m satisfied but my most recent experience was not the best. We have an older vehicle that required some repairs and unfortunately the vehicle came in performing better most recent experience was not the best. We have an older vehicle that required some repairs and unfortunately the vehicle came in performing better than when I left. We got motor mounts replaced that were supposed to absorb the shock but the car vibrates and never did before. The mechanic and advisor blamed it on the age of the vehicle. If I would have known the outcome, I would have chosen a different path. Although the outcome was not desirable, my service advisor was responsive and respectful during the process. More

My service was great they got me in and out in a timely fashion and I have no complaints . fashion and I have no complaints . More

Great customer service and very friendly. I received quick service and am a satisfied customer I received quick service and am a satisfied customer More

Friendly fast and efficient service. Will continue to use ther services provided by Jim Ellis GMC. Will continue to use ther services provided by Jim Ellis GMC. More