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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
957 Reviews
Call Service Center (770) 525-7429

957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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July 14, 2022

Great people. Great job overall. All went well and car was detailed. I am very pleased More

by JIMLRVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
Report | Print
Jul 17, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2022

The staff was very nice and pleasant. Looked at my car and resolved my issue swiftly. More

by DONESHAG99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
Report | Print
Jul 17, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 11, 2022

Very upfront and honest. ..attentive and fast. Better than the GMC that I purchased my vehicle from. I was very impressed from start to finish. Excellent customer service. More

by MOORESHAMARAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 14, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 01, 2022

Scheduled service for my Tahoe. Service was actually completed early and done properly. My service advisor was knowledgeable and friendly, will be back again. More

by ZBARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jul 04, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

June 30, 2022

Salesman was very knowledgable and helpful. The service personnel were helpful.will return for service in the future.Will recommend them. More

by merle928
Recommend Dealer
Yes
Employees Worked With
JAKE
Report | Print
Jul 04, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2022

Service was S discussed. However, my vehicle smells like someone smoked either in or around. At any rate, i smell smoke. No one in my family smokes. More

by lynnjennings90@yahoo.com
Recommend Dealer
Yes
Employees Worked With
James hart
Report | Print
Jun 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Lynn, Thank you for letting us know about your recent experience. No one should ever be smoking in or around a customer's vehicle, and we sincerely apologize that this may have been the case. We would like to offer a complimentary pick up and delivery and detail. Please give us a call at your earliest convenience to schedule this. Again, thank you for this feedback. We will be addressing this with our team and hope to be able to make this right for you soon!

June 15, 2022

Jim Ellis always does a great job keeping my car in excellent condition. The interior of the dealership is great and thoughtfully designed with refreshments and coffee, and the restrooms are always cle More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 17, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2022

Excellent service. Car was ready as promised with update on additional service needed and timeline. More

by kathiekline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 16, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

June 13, 2022

.My daughter and I like the service provider. And his customer service thank you very much. More

by MINAROYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
Jun 14, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

June 12, 2022

Great service evertime I've been there. Always friendly. I get my vehicle back with repairs done and it's clean. More

by LEONDTURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
Report | Print
Jun 13, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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