Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
957 Reviews
Call Service Center (770) 525-7429

957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

Sort by
June 10, 2022

Great service . Timely completion 15 words minimum Word Word Word Word Word Word Word Word Word Word Word More

by JASONHALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, John Jones, Brandon Cannon
Report | Print
Jun 13, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Take care!

June 06, 2022

Excellent service. Fast and efficient. Very friendly and understanding . Issue with car was resolved. Thanks! More

by BRENTANDASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted , service advisor
Report | Print
Jun 07, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi. It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Jim Ellis Buick GMC and we hope to see you again.

June 04, 2022

Good service. Friendly folks. Long wait time for an oil change, but understand time due to Covid impacts on man power. More

by RIESMEYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
Report | Print
Jun 07, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2022

Quality of service: excellent. Staff. Particularly , Harley Wade and John Jones, we’re most helpful and courteous. More

by JESSEANDKATHRYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Wade, John Jones
Report | Print
Jun 05, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 31, 2022

Excellent communication and service as usual. I was kept fully informed of the progress and able to make decisions regarding various services. More

by JIM.BACCHETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
Report | Print
Jun 03, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2022

Water leak in street closed dealership day of my appt after being there 49 mins. NO ADDITIONAL APPT WAS EVER MADE AND NO FOLLOW UP More

by Mo.thrash
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Jones
Report | Print
Jun 03, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our Service Manager, Jason Blanchard, directly at 678.259.0523. Again, thank you for your feedback and have a wonderful day.

May 27, 2022

Excellent customer service, I will definitely be back if I have an issues with my vehicle. More

by LORIMCK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
Report | Print
May 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

took 3 hours for a SCHEDULED oil change and tire rotation. technician didn't put my air filter box back together and 2 bolts were missing. I had to drive back to the dealership to get this correcte More

by JACOBUCHITEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Quinones
Report | Print
May 28, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us our service manager, Jason Blanchard, at 678-259-0523 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 26, 2022

Great service and good communication throughout the entire process to complete the needed repair on my vehicle. More

by CFORT1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rowe
Report | Print
May 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

Great service the staff was very friendly thanks to John Jones and the other guys More

by spbn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
Report | Print
May 26, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

1
...
34
35
36
...
96