Jim Ellis Buick GMC Atlanta - Service Center

Working with them since 2016. Had one incident where my quarters were missing after they done service. Had one incident where my quarters were missing after they done service. More

They told me it would take an hour and a half to wait, and they had me out the door in an hour. There was no hassle and they advised me on getting my alignment done next time I come in. The truck is run and they had me out the door in an hour. There was no hassle and they advised me on getting my alignment done next time I come in. The truck is running great! More

I really liked my experience, with Steven Rowe as my technician. I enjoyed the balance of technology (text messages, online payments) and in person service via phone calls. I will come back for my Bui technician. I enjoyed the balance of technology (text messages, online payments) and in person service via phone calls. I will come back for my Buick needs. More

I always receive excellent service at Jim Ellis Buick GMC Atlanta. Steven Rowe was great at communication and explaining what needed to be done! I highly recommend this location Atlanta. Steven Rowe was great at communication and explaining what needed to be done! I highly recommend this location More

Staff was nice and friendly and straightforward with service needs and pricing. Would recommended to friends. service needs and pricing. Would recommended to friends. More

Friendly and efficient so my car service was done quickly and I could get back to work and I could get back to work More

Actually called me a couple of times to let me know what was going on. Prompt, courteous and and total pros. Took my car to AAA three times and the issue was never fixed. I put it in Buick GMC and they fou was going on. Prompt, courteous and and total pros. Took my car to AAA three times and the issue was never fixed. I put it in Buick GMC and they found and fixed the problem in one day. If I ever have an issue again the car is going to these folks. It seemed a little expensive, but compared to what I paid AAA to not fix the problem the price is bargain. More

Great service. Was able to work while I waited in a private space. Staff was friendly Was able to work while I waited in a private space. Staff was friendly More

The service writer Tim did a great job keeping me updated on the service status. The techs discovered a few issues I was unaware of and completed the service with excellence on the service status. The techs discovered a few issues I was unaware of and completed the service with excellence More

There was a recall on my 2017 GMC Sierra truck on the fuel injectors. I was told it would not be covered in the state of Georgia. Your mechanic said he would recommend replacing all 8 injectors since the fuel injectors. I was told it would not be covered in the state of Georgia. Your mechanic said he would recommend replacing all 8 injectors since they are already in there. I was told that 2 or three were bad. Cost me over $500 for a manufacturer’s recall. I am not happy with paying for faulty injectors which your company made me pay for More