Jim Ellis Buick GMC Atlanta - Service Center

Always a great experience dealing with the service department. Friendly, reliable and expedient. So much better than dealing with service professionals that know your car. department. Friendly, reliable and expedient. So much better than dealing with service professionals that know your car. More

Since purchasing my Buick Encore in 2015, I've always received the best service. They are friendly, very professional and fast service. Excellent service department. received the best service. They are friendly, very professional and fast service. Excellent service department. More

Excellent Service was great. people were great, what I hate though are these surveys. If I had a problem with anything you would have known at time of service. Service was great. people were great, what I hate though are these surveys. If I had a problem with anything you would have known at time of service. More

First time there. Fantastic customer service and experience. I will be back. I loved the fact that they followed the guidelines for social distancing and took measures to protect the customers. T experience. I will be back. I loved the fact that they followed the guidelines for social distancing and took measures to protect the customers. They explained what was wrong my car and made recommendations. They were very friendly and professional. I was very pleased. More

Tim Brown was awesome Tim took care of me and my 2009 Pontiac G8 this week. Came in for oil change/maintenance but also needed work on front brake rotors. In and out quic Tim took care of me and my 2009 Pontiac G8 this week. Came in for oil change/maintenance but also needed work on front brake rotors. In and out quickly and honored my coupons, thanks Tim! More

Friendly, direct, thoughtful, comprehensive. Each and every time I feel like these guys go above and beyond. It’s nice to work with a service group you trust! every time I feel like these guys go above and beyond. It’s nice to work with a service group you trust! More

Upfront, great service, communication and friendly. Employee who drove my car from shop to front did not wear a mask, very disappointing. Anyone in someone else’s car should wear a mask. Employee who drove my car from shop to front did not wear a mask, very disappointing. Anyone in someone else’s car should wear a mask. More

Superb Customer Service!!!! I had Tim Brown as my Service Advisor today. Tim really cares about making sure his customers get the red carpet treatment! He was attentive, answered I had Tim Brown as my Service Advisor today. Tim really cares about making sure his customers get the red carpet treatment! He was attentive, answered all of my questions, and made sure everything went smoothly from drop off to pick up! This is the 3rd time Tim has helped me with servicing my car and I will always return to see him for all of my service needs! 5 Stars for superb service!! More

Two and one half hours for oil change Two and one half hours for oil change. Arrived for 1:30 appointment and departed at 4pm. Service manager was pleasant but never could get any answer Two and one half hours for oil change. Arrived for 1:30 appointment and departed at 4pm. Service manager was pleasant but never could get any answers on when we would be done. More

Efficient, Professional and Accommodating I am elderly and grateful that Jim Ellis GMC picked up my car for the maintenance, cleaned it and brought it back to my home. I am elderly and grateful that Jim Ellis GMC picked up my car for the maintenance, cleaned it and brought it back to my home. More