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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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Verified Customer
April 07, 2022
Actually called me a couple of times to let me know what was going on. Prompt, courteous and and total pros. Took my car to AAA three times and the issue was never fixed. I put it in Buick GMC and they fou was going on. Prompt, courteous and and total pros. Took my car to AAA three times and the issue was never fixed. I put it in Buick GMC and they found and fixed the problem in one day. If I ever have an issue again the car is going to these folks. It seemed a little expensive, but compared to what I paid AAA to not fix the problem the price is bargain. More
by JFKIRKLAND
Employees Worked With
Tim Brown
October 16, 2020
The service writer Tim did a great job keeping me updated on the service status. The techs discovered a few issues I was unaware of and completed the service with excellence on the service status. The techs discovered a few issues I was unaware of and completed the service with excellence More
by CROWLEYTJ
Employees Worked With
Tim Brown
October 13, 2020
There was a recall on my 2017 GMC Sierra truck on the fuel injectors. I was told it would not be covered in the state of Georgia. Your mechanic said he would recommend replacing all 8 injectors since the fuel injectors. I was told it would not be covered in the state of Georgia. Your mechanic said he would recommend replacing all 8 injectors since they are already in there. I was told that 2 or three were bad. Cost me over $500 for a manufacturer’s recall. I am not happy with paying for faulty injectors which your company made me pay for More
by LUCIANIM
Employees Worked With
John Jones
October 07, 2020
John was very helpful!!!! Was in for an oil change which went smoothly. The check engine light came on when I got home and we had to go back. It was a minor adjustment, which John predicted and we were back went smoothly. The check engine light came on when I got home and we had to go back. It was a minor adjustment, which John predicted and we were back on the road. More
by K.Miller
Employees Worked With
John Jones
October 01, 2020
Found service rep. Friendly and helpful. Kept me informed concerning my issue. Though he had no control over final price I was up to date on the final outcome as well as when service can be completed. Reques concerning my issue. Though he had no control over final price I was up to date on the final outcome as well as when service can be completed. Requested a loaner due to length of service however we shall see. More
by C65CLAY
Employees Worked With
John Jones
September 23, 2020
Lyft ride is invaluable, really handy and important when booking service. I also like the $15 discount after 2pm. It's also been very helpful booking service, not as busy lately. booking service. I also like the $15 discount after 2pm. It's also been very helpful booking service, not as busy lately. More
by DAVID.NUSZ
Employees Worked With
Brandon Cannon
September 21, 2020
I showed up almost 30 minutes late to my scheduled maintenance, but my rep (John Jones) was very understanding as I was scrambling with work calls. He got me set up at the work station in the waiting maintenance, but my rep (John Jones) was very understanding as I was scrambling with work calls. He got me set up at the work station in the waiting room and took care of my car while I was able to enjoy some coffee and wifi. Definitely a fan and always great to see John. More
by IANCFREUND
Employees Worked With
John Jones
