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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
959 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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959 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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February 20, 2020
My car was taken care of faster than expected. They did a wonderful job. It was a great experience. Especially the entire check in staff. a wonderful job. It was a great experience. Especially the entire check in staff. More
by SHARONOGRADY
Verified CustomerEmployees Worked With
Not sure who but the entire staff that worked the service department desk
February 20, 2020
My back seat was wet over a month before I could get service. The service manager assured me the wet back seat would be completely cleaned dry or replaced what was needed. It was soaking wet when return service. The service manager assured me the wet back seat would be completely cleaned dry or replaced what was needed. It was soaking wet when returned. The leak appears to be repaired. Not sure which service manager made the promise. I am very disappointed and was told I would receive a call to bring my truck back to get it detailed. I did what I could to dry the foam behind the seat. hope it does mildew or mold. the truck was kept 4 days. Very very very disappointed. More
by spaton58
Employees Worked With
John Jones
February 20, 2020
I appreciate the courtesy and the kindness from the staff. Each time I’ve been to the dealership they have always been very nice and courteous. Thank you. staff. Each time I’ve been to the dealership they have always been very nice and courteous. Thank you. More
by OPERATORPRO
Employees Worked With
I believe the name is Tim., Nicole Quinones, Michael Mills
February 19, 2020
disappointed/poor communication Told car would be ready around 12.. No call for any update. Came by dealership at 3:45. Also was told that the tires that I placed last week when I Told car would be ready around 12.. No call for any update. Came by dealership at 3:45. Also was told that the tires that I placed last week when I had my oil changed were given to another vehicle. While waiting, saw my vehicle pull up waited for another 20 minutes went into service area to see what going on. Said they were going to come out and get me. BS just sitting around talking. If I didn't come in no telling how long would of waited. More
by JHALE3
Employees Worked With
not listed
February 19, 2020
Great Job!! From day one to finish the service was impeccable. You guys are hard to beat when it comes to customer service at the service department impeccable. You guys are hard to beat when it comes to customer service at the service department More
by DTWATL9
Employees Worked With
Brandon Cannon
February 14, 2020
Provided impeccable service towards the service and maintenance of vehicle. Customer service and timeliness was on point. Will definitely recommend Jim Ellis to all those looking to purchase a new vehi maintenance of vehicle. Customer service and timeliness was on point. Will definitely recommend Jim Ellis to all those looking to purchase a new vehicle. More
by alexismpayne03
Employees Worked With
John
February 12, 2020
Jim Ellis staff was so prompt when responding to my cas issue. They were very helpful from the time I walked in the door. Thank you for having a passion to help me when time is needed. issue. They were very helpful from the time I walked in the door. Thank you for having a passion to help me when time is needed. More
by DIMYCO
Employees Worked With
Timothy, Brown
February 11, 2020
Had my oil change and tires rotated. It was easy to get appointment and very accommodating. There was an area for children to play which was what I needed. Thanks jim ellis appointment and very accommodating. There was an area for children to play which was what I needed. Thanks jim ellis More
by vernicebush
Employees Worked With
Zack Van Nus
February 06, 2020
My experience was a pleasant one. I was contacted by a representative to inform me that my oil change due. In scheduling my appointment, she also noticed that there was a recall on my vehicle I wasn't a representative to inform me that my oil change due. In scheduling my appointment, she also noticed that there was a recall on my vehicle I wasn't aware of. I am very appreciative of her for that. My wait time was not long as I had expected it to be for the oil change or the recall repair. More
by TOYOTAKAREN
Employees Worked With
Timothy Brown , John Anderson, Cortez Heath, Blake Delacroix Kenya
February 06, 2020
Very pleased with the communication from my sales person John and my service folks John and Tim at the Jim ELLis GMC dealership in Atlanta. John and my service folks John and Tim at the Jim ELLis GMC dealership in Atlanta. More
by skmadden1
Employees Worked With
Other Employees :
Jon, Tim, and Brandon in service., John "DOBS" Nadobny, Dwight Wood
