Back

Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
982 Reviews

982 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

Sort by
September 10, 2019

Mostly good Worlds better than previous experience at same dealership with same car. Just wish there was a waiting area not blasted with TV noise. The small are More

by LEMCCAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 11, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

Sep 13, 2019 -

Jim Ellis Buick GMC Atlanta responded

Hello, we appreciate you taking the time to leave us this feedback. We'll be sure to pass your comments along to the team! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2019

It was great! The service was amazing. They fixed my tire in a big jiffy. Everyone was very courteous and nice, and the reception area was quite comfortable. More

by jpw609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Sep 11, 2019 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are so glad to hear that you had a great experience with us and that we were able to get you back on the road quickly! If you ever need anything, we are always here to help. Take care.

September 04, 2019

Excellent service! Brandon in service is great! Excellent customer service; repair done right. Only place I’ll go for service, and the only dealership where I’ll buy v More

by CLEDET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Sep 05, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs! Thanks again for the positive feedback, and we hope that you have a great day!

August 22, 2019

Quick and top notch Took my vehicle in for its first general maintenance service and everything was great. The quoted me 90 min and it took under an hour. Also they did a More

by adamscallaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Aug 28, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business. Take care!

August 21, 2019

Excellent service Thank you Mr. Brandon Cannon for the excellent customer service ! Like the way he treats customers, he remembers you and always greets you with a smil More

by ELVIA SANMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Aug 21, 2019 -

Jim Ellis Buick GMC Atlanta responded

Elvia, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2019

Above and beyond I had made an appointment for just an oil change. But Jim Ellis was able to check out and fix a loose part on my windshield. More

by JULIERoser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Aug 28, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests, Julie! Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2019

Great service I was very pleased with the length of time it took to fix my vehicle, the service adviser, mr. Luis Valdez could not have been more helpful if he owne More

by RAJSRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Sep 12, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

August 12, 2019

oil change rotation Service was good when I got home I had oil all over the drive way from our Buick I have never had that problem when I take my cars to Nissan or Mr Tir More

by JHEBDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Aug 16, 2019 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave this review. We do apologize for the oil in your driveway and can understand the frustration of that. If you continue to see oil spots please contact us as there may be a loose filter or plug that we certainly want to take care of for you.

August 07, 2019

Quick, efficient, and my service agent Cortez was great. Addressed all issues, took the time to listen to everything I had to say and walked me through invoice and items addressed. Detailed car very well. Ve More

by PANDERSON1012@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Aug 09, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

August 05, 2019

Maintenance Investigated a belt noise and did oil change/tire rotation. Could not duplicate the belt noise but John Anderson pursued the noise very diligently non More

by don72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
Aug 07, 2019 -

Jim Ellis Buick GMC Atlanta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

...
62
...