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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
982 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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982 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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August 05, 2019
Easy to find Easy to reach on Peachtree industrial. I have been using hem for years. Everyone there is pretty nice and are willing to answer your questions Easy to reach on Peachtree industrial. I have been using hem for years. Everyone there is pretty nice and are willing to answer your questions More
by PETERSON9343
Verified CustomerEmployees Worked With
Cortez Heath
August 05, 2019
Done right the first time Always take my car here. Friendly, quality and customer oriented. In and out fast usually, and I feel safer when they complete the work.nice job! Always take my car here. Friendly, quality and customer oriented. In and out fast usually, and I feel safer when they complete the work.nice job! More
by DOWDRICK
Employees Worked With
Tom Rickard, Elise Schaaf, John Anderson
August 01, 2019
How does this happen? As I left the Service Center I checked the tire pressure monitor and my readings were 34, 35, 36, and 37. I continued to observe them on the drive ho As I left the Service Center I checked the tire pressure monitor and my readings were 34, 35, 36, and 37. I continued to observe them on the drive home and at home, they were 36,37,38, and 39. With the tire rotation and check, I would have expected the readings to be equal. They have been in the past. I hope my oil and filter service was done with more attention. The "Quick Clean" service was excellent. My truck spends a lot of time under oak trees and collects dirt and other stuff inside from our horse stalls. The Sierra looked like new. More
by WES9389
Employees Worked With
Cortez Heath
August 01, 2019
Fast, courteous, "just right" John Anderson is a pleasure. Turnaround faster than expected. But this dealership CONTINUALLY earns the award for most difficult parking of any dealer John Anderson is a pleasure. Turnaround faster than expected. But this dealership CONTINUALLY earns the award for most difficult parking of any dealership, anyplace, ever. Once you accept that drawback, they are excellent in every way. More
by Mark
Employees Worked With
John Anderson
July 31, 2019
Professional Service Good job servicing my SUV with some recommendations that I feel will help my vehicle perform better and last longer. I was pleased with the work tha Good job servicing my SUV with some recommendations that I feel will help my vehicle perform better and last longer. I was pleased with the work that was done on my SUV. More
by Ms. T.
Employees Worked With
Service repre Brandon Cannon usually services my car, but he was not there on that date--so service rep Cortez Heath took my SUV in for service and repairs., Cortez Heath
July 30, 2019
Vehicle Maintenance Service performed in a timely manner. All issues were addressed. Advisor was professional and knowledgeable. Kept me informed of progress and obtained Service performed in a timely manner. All issues were addressed. Advisor was professional and knowledgeable. Kept me informed of progress and obtained quote for additional service. More
by cherylsBuick
Employees Worked With
Cortez Heath
July 30, 2019
John Anderson was my Service Advisor Jim Ellis keeps an emphasis on reminding GMC owners that their cars are old -- I don't like it - but there it is. 2012 is not a Grandfathered Auto.. Jim Ellis keeps an emphasis on reminding GMC owners that their cars are old -- I don't like it - but there it is. 2012 is not a Grandfathered Auto... 7 years is still newer ... It just tells me where the emphasis is. Remember Repair the Auto - only what is needed... Don't send out a fear tablet to get people to BUY ! More
by PB0497
Employees Worked With
John Anderson
July 30, 2019
Great Service The service I received from Jim Ellis was second to none. The service was timely and thorough, they even provided Lyft service to and from my job. The service I received from Jim Ellis was second to none. The service was timely and thorough, they even provided Lyft service to and from my job. Thanks John Anderson, keep up the good work! More
by RPEARSN7
Employees Worked With
John Anderson
July 29, 2019
Comfortable Wait Service appointments are never a hassle because the waiting area is comfortable and set up well for those who need to work while away from the office. Service appointments are never a hassle because the waiting area is comfortable and set up well for those who need to work while away from the office. And my wait time is generally quicker than expected! More
by GMC Jess
Employees Worked With
John Anderson
July 29, 2019
Great Team! Excellent customer service and management involvement, and they pay attention to what your concerns are and will work with you to meet the goals I wil Excellent customer service and management involvement, and they pay attention to what your concerns are and will work with you to meet the goals I will always return to this dealership! More
by VASHEJACKSON
Employees Worked With
James - Service Manager
