Jim Ellis Buick GMC Atlanta - Service Center

Excellent experience Cortez Heath is a great Service Manager who kept me updated while they determined what was wrong. He is professional and courteous. I’m highly satisfi Cortez Heath is a great Service Manager who kept me updated while they determined what was wrong. He is professional and courteous. I’m highly satisfied with the repair. More

Fast and friendly Everyone was very professional and friendly. I did not exactly where to go and someone show me exactly where I was suppose to go with a smile, Everyone was very professional and friendly. I did not exactly where to go and someone show me exactly where I was suppose to go with a smile, More

Roll-N-Lock Installation A problem occurred with initial installation, but service department manager (James) made everything right and assisted me additionally to help meet m A problem occurred with initial installation, but service department manager (James) made everything right and assisted me additionally to help meet my needs. Thank you James and Cortez! More

In and out in less than an hour Tom Rickard was professional and courteous. Even more importantly, he got me in and out of the shop in less than an hour. Routine maintenance; painl Tom Rickard was professional and courteous. Even more importantly, he got me in and out of the shop in less than an hour. Routine maintenance; painless experience. Thank you. More

Great service Very quick, professional service. Really appreciate the help. I will only be taking my car to this location for service in the future. Extremely pleas Very quick, professional service. Really appreciate the help. I will only be taking my car to this location for service in the future. Extremely pleased with my experience. More

Oil change tire rotation wiper blades Very professional service. On-time appointment. Technician included the new wiper blades even though I did not have the coupon with me. I left my pape Very professional service. On-time appointment. Technician included the new wiper blades even though I did not have the coupon with me. I left my paperback book behind and he was kind enough to call me and leave me a voicemail to come back to get it. Perfect! More

Great service experience My service advisor did a great job keeping me advised and getting the repair completed quickly. Highly recommended. Also, they made it convenient by p My service advisor did a great job keeping me advised and getting the repair completed quickly. Highly recommended. Also, they made it convenient by providing a loaner car. More

Oil Change Cortez was extremely helpful and a light in my day! I will be working with him for all my future car needs and look forward to it! Cortez was extremely helpful and a light in my day! I will be working with him for all my future car needs and look forward to it! More

Exceeded expectations. . Under-promised and over delivered. I did not want to wait and John arranged a ride home. Shortly after arrival, I received a text that the car was rea Under-promised and over delivered. I did not want to wait and John arranged a ride home. Shortly after arrival, I received a text that the car was ready sooner than antipcipated. Everyone was exceptional. The service managers helped each other if Another was busy. I have a 12-year old car they've kept in excellent condition. Jim Ellis Buick is my service center. More

Cortez is Amazing! Every time I go to get my car serviced I always go when Cortez is working. He is the epitome of phenomenal and makes sure to keep you updated on the s Every time I go to get my car serviced I always go when Cortez is working. He is the epitome of phenomenal and makes sure to keep you updated on the status of the car. More