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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
957 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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December 03, 2018
Experience The experiences was great. The service was excellent. I did not have to wait long. John explained what my car needed for the next service date. The experiences was great. The service was excellent. I did not have to wait long. John explained what my car needed for the next service date. More
by CRBURNETT63
Verified CustomerEmployees Worked With
Tom Rickard, Nicole Quinones, John Anderson, Cortez Heath
November 23, 2018
Amazing Customer Service! Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued custome Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer. I will always have my Yukon serviced at the dealership because of those two people. More
by Shelly D.
Employees Worked With
Tom Rickard, Scott Bergstrom
November 22, 2018
High quality service Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G More
by R-R-JONES
Employees Worked With
Cortez Heath
November 20, 2018
Outstanding Very knowledgeable! My concern was his concern for service advisor was great the mechanics was even greater!! Continue to keep doing your best your! B Very knowledgeable! My concern was his concern for service advisor was great the mechanics was even greater!! Continue to keep doing your best your! Be bless. Now im happy More
by OJAYW31
Employees Worked With
Mechanic great, Brandon Cannon
November 16, 2018
Got it done! At first I was not happy, scheduled a time so I could wait while service was done. Found that is not practical for them. In the end, they drove me hom At first I was not happy, scheduled a time so I could wait while service was done. Found that is not practical for them. In the end, they drove me home, picked me up in one day. They also did great work on my car and identified a problem that saved me money. Very impressed. More
by ATLANTA.JEN
Employees Worked With
Tom Rickard
November 13, 2018
Solved the problem we were hearing Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the future. More
by ALLENNEESE
Employees Worked With
Tom Rickard
November 13, 2018
$400 to replace one tire sensor. extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $ extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $190 for the diagnostic. will not be returning for Service or purchase which is a shame as a long time GM employee family member and long time GM vehicle owner, I will be switching More
by EWES91
Employees Worked With
i dont know the names
November 09, 2018
Super Service In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on this dreary day and nothing to worry about. Thanks John! More
by SHARONCOLLINSSTT
Employees Worked With
John Anderson
November 09, 2018
Efficient I thought I would have to drop my vehicle off for approximately four hours, instead was advised to that I could just go to the waiting room. The wait I thought I would have to drop my vehicle off for approximately four hours, instead was advised to that I could just go to the waiting room. The wait time was not long at all, and I was very happy for the shorter than expected wait time. More
by WILLIAMHUNTER06
Employees Worked With
Thomas Richard,
November 08, 2018
Brake service Great quick efficient service. Highly Recommend. Kept me apprised the whole time. John was great to work with. Nice guy. Free WiFi and shuttle ser Great quick efficient service. Highly Recommend. Kept me apprised the whole time. John was great to work with. Nice guy. Free WiFi and shuttle service. More
by MWHENRY1
Employees Worked With
John Anderson
