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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
957 Reviews

957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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October 25, 2018

Always great service As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. More

by MELINDACHASTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

October 23, 2018

Excellent Service department The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service d More

by Margr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, Nina Richardson
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to the quality of service our staff provides! We look forward to your next visit! Take care!

October 19, 2018

Warranty service Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friend More

by rodmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2018

thank you MR Tom Richard excellent service Mr tom Richard, Did excellent customer service, handling right vs Brandon Cannon i`m very satisfied how tom handling customer service, thank you ones More

by jmorales50338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

October 16, 2018

Dependable I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! More

by KEVIN MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, John Anderson
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for all of your automotive needs, Kevin! We sincerely value your business and look forward to your next visit! Take care!

October 16, 2018

Regular service The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if More

by CHAD.ESTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Chad, our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! We look forward to your next visit! Take care!

October 12, 2018

Excellent service! Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put mo More

by JJHILDEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Oct 15, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2018

My first check up!! This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the change More

by Retirement living!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Oct 12, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive first service experience! If you have any further needs or questions, please give us a call. We're always happy to help!

October 11, 2018

Routine oil change I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back fr More

by rsutcliffe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Oct 15, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2018

Issue not fixed Dropped truck off for noise in steering wheel. They stated needed a part replaced. Day later noise was back and continues to get worse. Also wanted an More

by J8212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cannon
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