Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
957 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
Always great service As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. More
Excellent Service department The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service d The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service department. SUV was clean and better than when I gave it to them. More
Warranty service Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friend Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friendly staff. More
thank you MR Tom Richard excellent service Mr tom Richard, Did excellent customer service, handling right vs Brandon Cannon i`m very satisfied how tom handling customer service, thank you ones Mr tom Richard, Did excellent customer service, handling right vs Brandon Cannon i`m very satisfied how tom handling customer service, thank you ones again More
Dependable I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! More
Regular service The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if it’s covered under warranty. Always feel like he is honest. More
Excellent service! Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put mo Service people are very courteous and respect there customers. Dealer showroom and service area are very clean and neat. Just wish they would put more effort on the BUICK product. More
My first check up!! This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the change This was my first visit with my new Buick.I had several concerns so Tom and I did a test drive.My Buick was fine,I needed a tutorial on all the changes since my last auto.The best part was "no charge"!! More
Routine oil change I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back fr I arrived early, but was immediately taken. Extremely polite and kind staff. Service was fast, and they even washed my car! Considering coming back from service even out of warranty. I had to change my appointment around and the staff on the phone was extremely kind and knowledgeable. Immediate e-mail confirmation is helpful. Overall great experience. More
Issue not fixed Dropped truck off for noise in steering wheel. They stated needed a part replaced. Day later noise was back and continues to get worse. Also wanted an Dropped truck off for noise in steering wheel. They stated needed a part replaced. Day later noise was back and continues to get worse. Also wanted an oil change and was charged for a tire rotation as well. Last time i was there....awesome service. This time extremely disappointed. More